Hi, I’m
Kelley Williams
Fort Smith,AR
Summary
Dynamic professional with a proven track record at Valero/J Mart #1, excelling in customer assistance and cash handling. Expert in training and mentoring teams for peak performance, significantly enhancing customer loyalty through streamlined service. Skilled in maintaining high safety and quality standards in food preparation, demonstrating exceptional organizational abilities and a commitment to excellence.
Overview
6
years of professional experience
Work History
Valero/ J Mart #1
Lead CCashier
11.2019 - Current
Job overview
- Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Oversaw the cleanliness and organization of the front-end area, creating a welcoming atmosphere for customers.
- Assisted customers with finding products and answering questions, resulting in an enjoyable shopping experience.
- Streamlined the checkout process for faster service, leading to increased customer loyalty.
Westark Community College
Cook/ Line Server
09.2018 - 03.2019
Job overview
- Cooked meals to meet customer dietary preferences and special requests.
- Engaged with guests to gather feedback and improve menu offerings.
- Monitored food safety standards to uphold health regulations.
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
North Side High SchoolFort Smith, AR
HSD
12.1985
Skills
- Training and coaching
- Training and mentoring
- Customer assistance
- Point of sale operation
- Cash handling
Timeline
Lead CCashier
Valero/ J Mart #1
11.2019 - Current
Cook/ Line Server
Westark Community College
09.2018 - 03.2019
North Side High School
HSD
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