Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelley Rose

Merritt Island,USA

Summary

Seeking a challenging position that requires dedication and a creative mind; allowing the opportunity to gain experience, education, and potential advancement.

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 18 years of valuable expertise to forward Departmental objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

20
20
years of professional experience

Work History

Program Manager

Orange County BCC
03.2017 - Current
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Interacted with customers and clients to identify business needs and requirements.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.
  • Identified program obstacles and communicated possible impacts to team.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.

Program Coordinator

Orange County BCC
03.2009 - 03.2017
  • Provides day-to-day supervision of employees that support to County staff, County Boards, and Division customers, including board support, property maintenance, customer reception, records management, and vendor services.
  • Responsible for performance evaluations, time reporting using Kronos, and leave requests.
  • Identify and correct technology/equipment related problems preventing code enforcement staff from doing their jobs, serve as liaison with ISS regarding technology matters to implement solution or coordinate solutions with ISS and vendors; coordinate and develops Web content.
  • Assists with customer service and/or employee recruitment and care components, which may include hiring, training, professional development, performance management, publication of internal newsletter, brochures, and new employee orientation.
  • Knowledge in database (Dashboard) and statistical analysis software along with Code Enforcement Inspector performance measures using Crystal Reports 2008.
  • Coordinates the completion of special work request for the Mayor, County Commissioners and County Administration.
  • Maintains inventory for Division’s tangible equipment. Update Annual inventory report.

Code Enforcement Inspector

Orange County BCC
10.2007 - 03.2009

Field Appraiser

Putnam County Property Appraiser
08.2005 - 09.2007
  • Performed field evaluation duties in the implementation of the appraisal program.
  • Compiled sales data from various sources.
  • Assisted in the appraisal of specialized types of land.
  • Calculated allowances for depreciation and obsolescence.
  • Compiled records necessary for building and land appraisals including building permits, blueprints, maps, zoning classification, legislative resolutions, variances, deed restrictions, special permits, and folios.
  • Reviewed property records and other data for physical characteristics are development, accessibility, population trends, transportation, schools, community facilities, and compliance with zoning and related regulations.
  • Investigated automatic homestead exemption denials and fraudulent applications.
  • Investigated solid waste petitions and reclassified non-livable improvements based upon findings.
  • Prepared case information for and present evidence at Property Appraisal Value Adjustment Board Hearing.

Education

Bachelor of Science - Occupational Safety & Health

Columbia Southern University
01.2024

Associate of Science - Business Administration and Medical Assisting

Rasmussen College
Ocala, FL

Skills

  • Critical thinking abilities
  • Effective communication skills
  • Client support expertise
  • Strong organizational abilities
  • Project planning and prioritization
  • Vendor management expertise
  • Effective verbal communication
  • Project management coordination
  • Compliance monitoring and enforcement
  • Vendor management

Timeline

Program Manager

Orange County BCC
03.2017 - Current

Program Coordinator

Orange County BCC
03.2009 - 03.2017

Code Enforcement Inspector

Orange County BCC
10.2007 - 03.2009

Field Appraiser

Putnam County Property Appraiser
08.2005 - 09.2007

Bachelor of Science - Occupational Safety & Health

Columbia Southern University

Associate of Science - Business Administration and Medical Assisting

Rasmussen College

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