As customers came in I would create a ticket and get their information, as well as their vehicle information. After I would get detailed symptoms and notate for technicians why they brought their vehicle in and what is going on with it. review what i notated, print ticket and retrieve keys.
After the technician inspected and recommended any services I would look over ticket. following i would go out and talk to tech and verify or get more info to help me when reviewing with the owner. I would quote any thing needed or will be needed soon such as tires, wiper blades, filters, etc. that they tech had not already quoted. Following I get in contact with the customer and explain what we found, explain and go over options and pricing for any needed services.
After approved work was done i would contact customer that the vehicle is ready. go over what was done again and how the repairs went. Answer and questions they may have. Get payment and close ticket out.
Laundry and Dry Cleaning Assistant
Dry Clean Super Center
03.2018 - 09.2018
Contributed to store efficiency by communicating with coworkers ensuring stable workflow between all steps.
Checked customers in, taking what they were dropping off. sorted and tagged each clothing item and put in required bin
Sorted, and bagged cleaned clothing items into separate bags of each customer. Placed completed order onto conveyer short by last name.
When customers came to pick up I would get their information and retrieve their bagged items. Would close them out and get their payments.
Restaurant Hostess
Crescent Cafe
06.2015 - 04.2017
Take menus to tables and ask for drink order, make their drinks. Take napkins, silverware, and drinks to table.
Make sure the guests drinks stayed full. If the guests asked for anything I would get it for them or make their Waitress aware they needed it if it was something I was unable to do as a Hostess.
Help the waitress of my section with anything she needed an extra hand doing. keeping table condiments full. Also made sure our section stayed clean and was swept.
Help out any other Hostess or Waitress that needed help if time allowed