KELLI DELANEY
Sebring
Summary
Compassionate and organized professional with expertise in customer engagement and health record management. Skilled in building trust with patients and optimizing appointment scheduling to enhance clinic operations.
Registered medical professional, skilled in patient care, clinical procedures, and medical documentation. Strong focus on collaboration and adaptability in fast-paced healthcare environments. Proficient in phlebotomy, EKGs, administering medications, and patient education. Known for reliability, compassion, and effective communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Floridan Rheumatology Associates
08.2025 - 03.2026
- Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
- Prepared examination rooms, maintaining cleanliness and readiness for patient care.
- Scheduled patient appointments, optimizing clinic calendar for operational efficiency.
- Managed electronic health records, ensuring data accuracy and confidentiality compliance.
- Coordinated with insurance companies for verification of benefits and pre-authorization processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
Maxwell Medical
09.2024 - 03.2025
- Collected and processed laboratory specimens, adhering to safety protocols and procedures.
- Supported healthcare providers during patient examinations, facilitating effective communication.
- Assisted in patient intake processes, ensuring accurate documentation and efficient workflow.
- Prepared examination rooms, maintaining cleanliness and readiness for patient care.
- Managed electronic health records, ensuring data accuracy and confidentiality compliance.
- Coordinated with insurance companies for verification of benefits and pre-authorization processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Location Manager
Total Gastroenterology
02.2024 - 10.2024
- Coordinated daily operations to optimize patient scheduling and resource allocation.
- Assisted in managing inventory and procurement of medical supplies for efficient practice operations.
- Developed and maintained relationships with vendors to ensure timely delivery of services and products.
- Implemented process improvements to enhance patient flow and reduce wait times in the clinic.
- Collaborated with healthcare staff to streamline communication and enhance team productivity.
- Supported compliance efforts by maintaining accurate records and adhering to regulatory standards.
- Trained new staff on operational procedures and best practices for patient management systems.
- Resolved operational issues promptly, ensuring minimal disruption to daily clinic activities.
- Assisted in risk assessments for each location, ensuring compliance with health and safety regulations at all times.
Education
High School Diploma -
South Florida State College
Avon Park, FLSkills
- HIPAA regulations knowledge
- Appointment coordination
- Customer engagement
- Medical record documentation
- Medication delivery
- Comprehensive patient evaluations
- Proficient in medical device operation
- Patient health assessment
- Patient data management
- Privacy management
- First aid certification
- Medical language proficiency
Accomplishments
- Supervised team of 5 staff members.
Certification
- RMA - Registered Medical Assistant
Languages
English
Full Professional
Timeline
Medical Assistant
Floridan Rheumatology Associates
08.2025 - 03.2026
Medical Assistant
Maxwell Medical
09.2024 - 03.2025
Location Manager
Total Gastroenterology
02.2024 - 10.2024
High School Diploma -
South Florida State College