Kelli Dwyer
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Funeral Director
Loyless Funeral Home
10.2023 - 03.2024
- Served diverse clientele by offering a range of culturally and religiously appropriate services.
- Helped families select funeral and burial details from range of available options.
- Streamlined operations with effective communication between staff, clients, and vendors.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
- Completed death certificates, burial permits and other legal documents for families.
Funeral Director
Trinity Memorial Gardens
01.2023 - 07.2023
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Arranged clergy, music and other service details for clients.
Funeral Director
Trahan Family Funeral Home
06.2022 - 11.2022
- Helped families select funeral and burial details from range of available options.
Funeral Director
Washburn-McReavy Funeral Home
10.2012 - 06.2022
- High volume, multiple location firm
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked effectively in fast-paced environments.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
Associate Medical Claims Adjuster
American Family Insurance
05.2012 - 09.2012
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
- Researched and resolved complex medical claims issues to support timely processing.
Funeral Director
Caturia-Smidt Funeral Home
02.2009 - 04.2012
- Helped families select funeral and burial details from range of available options.
- Picked up deceased at private homes, hospitals and county morgues.
- Arranged clergy, music and other service details for clients.
Funeral Director Intern
Dingmann Family Funeral Home
06.2006 - 05.2008
- Completed all necessary requirements to become a licensed funeral director
Education
Bachelor of Science - Mortuary Science
Cincinnati College of Mortuary Science
Cincinnati, OH06.2007
No Degree - General Studies
St. Cloud State University
Saint Cloud, MN12.2005
Skills
- Funeral planning
- Compassionate communication
- OSHA Regulations
- Data Entry
- Friendly, Positive Attitude
- Time Management
- Organization
- Written Communication
- Flexible and Adaptable
- MS Office
- Multitasking Abilities
- Active Listening
Certification
- Licensed Funeral Director, Minnesota - 16 years
- Licensed Funeral Director, Florida - 1 year
References
Upon Request
Timeline
Funeral Director
Loyless Funeral Home
10.2023 - 03.2024
Funeral Director
Trinity Memorial Gardens
01.2023 - 07.2023
Funeral Director
Trahan Family Funeral Home
06.2022 - 11.2022
Funeral Director
Washburn-McReavy Funeral Home
10.2012 - 06.2022
Associate Medical Claims Adjuster
American Family Insurance
05.2012 - 09.2012
Funeral Director
Caturia-Smidt Funeral Home
02.2009 - 04.2012
Funeral Director Intern
Dingmann Family Funeral Home
06.2006 - 05.2008
Bachelor of Science - Mortuary Science
Cincinnati College of Mortuary Science
No Degree - General Studies
St. Cloud State University
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