Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kelli Frock

Canyon,TX
Kelli Frock

Summary

To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
years of professional experience

Work History

Canyon ISD

Secondary School Counselor
08.2015 - Current

Job overview

  • Supported students through challenging developmental milestones and crisis situations and coordinated outside service referrals for those needing
  • Built schedules around students' strengths and long-term goals, customizing different approaches for college preparatory and technical school pathways.
  • Maintained positive relationships and open communication with parents about application paperwork, testing requirements and upcoming deadlines.
  • Personalized career advice to incorporate student grades, goals and skill level.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
  • Helped students develop organizational, time management and study skills.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Collaborated with parents, school faculty and social workers to address problems and grow student success.
  • Counseled students regarding course and program selection, class scheduling and registration and career planning.
  • Conducted individual and group counseling sessions.
  • Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
  • Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.

Bartlesville Public Schools - Bartlesville High School

Secondary School Counselor
08.2010 - 05.2012

Job overview

  • Delivered high-quality services to students needing academic and emotional support.
  • Empowered students through counseling and skill-building exercises.
  • Counseled students regarding course and program selection, class scheduling and registration and career planning.
  • Conducted individual and group counseling sessions.
  • Instructed individuals in career development, job search and application strategies, resume writing and interview skills.

Village Vet Animal Clinic

Receptionist
11.2006 - 08.2008

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Managed multiple tasks and met time-sensitive deadlines.

Midwest Sporting Goods

Inside Sales Representative
01.2006 - 11.2006

Job overview

  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.

Buck's Sporting Goods

Inside Sales Representative
06.2002 - 12.2005

Job overview

  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules.

Education

Northeastern State University
Broken Arrow

Master of Education from School Counseling
05.2010

West Texas A&M University
Canyon, TX

Bachelor of Science from Psychology
12.2005

Skills

  • College Planning
  • Student Testing
  • Parent Communication
  • Letters of Recommendation
  • Crisis Intervention
  • Individual Student Counseling
  • Listening Actively
  • Conflict Management Education
  • Complex Problem-Solving
  • Advise Students

Timeline

Secondary School Counselor

Canyon ISD
08.2015 - Current

Secondary School Counselor

Bartlesville Public Schools - Bartlesville High School
08.2010 - 05.2012

Receptionist

Village Vet Animal Clinic
11.2006 - 08.2008

Inside Sales Representative

Midwest Sporting Goods
01.2006 - 11.2006

Inside Sales Representative

Buck's Sporting Goods
06.2002 - 12.2005

Northeastern State University

Master of Education from School Counseling

West Texas A&M University

Bachelor of Science from Psychology
Kelli Frock