Kelli Gardner
Rochester Hills,MI
Summary
To pursue a career with a strong team where I can utilize my experience and skills to make a positive contribution to the organization.
Overview
20
20
years of professional experience
Work History
Administration Assistant
HRC Realty LLC
Lapeer, Michigan
09.2023 - Current
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Assisted with the preparation of reports, presentations and spreadsheets.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized and maintained files, including electronic records.
- Answered incoming calls in a professional manner.
- Sorted/distributed incoming faxes, letters and emails for office distribution.
- Performed general clerical duties such as photocopying, faxing, mailing and scanning documents.
- Proofread content for typo-free emails and documentation.
- Updated contact lists regularly with current information.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
Administration Assistant
CENTURY 21 AAA North
Macomb, Michigan
02.2017 - 09.2023
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Assisted with the preparation of reports, presentations and spreadsheets.
- Checked stock to determine inventory levels and maintain office supply products.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Performed data entry tasks accurately within specified timeframes.
- Organized and maintained files, including electronic records.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Answered incoming calls in a professional manner.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service.
Data Entry Clerk
MiRealSource
Troy, MI
06.2013 - 02.2017
- Checked completed work for errors or duplicate information before submission.
- Inputted data into various software programs accurately and efficiently.
- Maintained log of all transactions for record keeping purposes.
- Organized and maintained documents, files and records.
- Checked source documents against entered data to ensure accuracy.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Identified, corrected, and reported data entry errors.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing records with new or revised information as needed.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
Cleaner
Suburban Commercial Cleaning
Troy, MI
08.2012 - 06.2013
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Polished furniture to remove dust and dirt buildup.
- Cleaned windows, glass partitions, and mirrors.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Vacuumed carpeted areas, swept, and mopped solid surfaces.
- Sanitized frequented areas and equipment.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Crew Member
Little Ceasars
Troy, MI
01.2005 - 08.2010
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Ensured compliance with all health and safety regulations.
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Restocked kitchen supplies including food products and utensils.
- Chopped ingredients and prepped food items.
- Wiped down tables and equipment, swept and refilled stock.
- Greeted customers upon arrival.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed cash and credit card payments.
Education
Medical Billing -
Dorsey Business School
Madison Heights, MI01.2012
Skills
- CANVA
- Cinc CRM
- Microsoft Office Products
- MiRealsource MLS
- RealComp MLS
- Showing Desk CRM
- Skyslope CRM
- Quickbooks
- Zoom
- Data Entry
- Word Processing
Phone
Cell, (248) 710-5634
Timeline
Administration Assistant
HRC Realty LLC
09.2023 - Current
Administration Assistant
CENTURY 21 AAA North
02.2017 - 09.2023
Data Entry Clerk
MiRealSource
06.2013 - 02.2017
Cleaner
Suburban Commercial Cleaning
08.2012 - 06.2013
Crew Member
Little Ceasars
01.2005 - 08.2010
Medical Billing -
Dorsey Business School