Kelli Hagler
Tuscaloosa,AL
Summary
Dynamic professional with extensive experience in office management and scheduling, notably at Prestige Limousine Service. Proven ability to enhance workflow efficiency and maintain meticulous records. Skilled in multi-line telephone systems and customer service, demonstrating strong organizational and communication skills. Adaptable and reliable, committed to delivering exceptional support in fast-paced environments.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
Work History
Family Caregiver
Veteran Affairs/State of Alabama
Tuscaloosa, USA
07.2023 - 12.2025
- Provided comprehensive in-home care for an elderly family member
- Managed scheduling, medical appointments, and daily care routines
- Demonstrated strong organizational, time management, and problem-solving skills
- Maintained discretion, reliability, and adaptability
- Reason for leaving: No longer responsible for caregiving for my grandfather.
Scheduler | Dispatcher | Office Manager
Prestige Limousine Service
Tuscaloosa, USA
01.2015 - 07.2023
- Coordinated daily scheduling and dispatching for drivers, ensuring timely and efficient transportation services
- Managed high-volume, multi-line telephone communications with clients and drivers
- Oversaw driver coordination, route planning, and service logistics
- Implemented and monitored regular fleet vehicle maintenance schedules to ensure safety and compliance
- Maintained office records, documentation, and scheduling systems
- Supported overall office operations, improving organization and workflow efficiency
- Reason for Leaving: Transitioned to full-time caregiving responsibilities for an elderly family member.
Receptionist
Bessemer Aviation
Bessemer, USA
11.2007 - 05.2008
- Provided front-office administrative support in a professional aviation environment
- Answered and routed calls using a multi-line telephone system
- Performed data entry and maintained accurate financial and client records
- Coordinated communications with air traffic control as required
- Managed accounts receivable and payable functions
- Utilized office equipment including fax machines and copiers
- Reason for Leaving: Relocated out of state due to spouse's employment transfer.
Receptionist | Accounts Receivable/Payable
Bama Air
Tuscaloosa, USA
04.2002 - 11.2007
- Served as primary point of contact for incoming calls and office communications
- Managed multi-line phone systems in a fast-paced aviation setting
- Completed accurate data entry and maintained financial records
- Communicated with air traffic control to support operational needs
- Assisted with accounts receivable and payable responsibilities
- Operated standard office equipment including fax and copier systems
- Reason for Leaving: Accepted a career opportunity closer to home.
Education
High School Diploma -
Apostolic Christian School
Cottondale, AL 08.2000 - 05.2001
Skills
- Office Management & Administrative Support
- Scheduling
- Dispatching
- Coordination
- Accounts Receivable
- Accounts Payable
- Multi-Line Telephone Systems
- Data Entry
- Record Management
- Customer Service
- Professional Communication
- Time Management
- Organization
- Fleet Coordination
- Maintenance Coordination
- Microsoft Office (Word, basic Excel, Outlook)
- Confidentiality
- Attention to Detail
Profile - Professional Summary
Dynamic professional with extensive experience in office management and scheduling, notably at Prestige Limousine Service. Proven ability to enhance workflow efficiency and maintain meticulous records. Skilled in multi-line telephone systems and customer service, demonstrating strong organizational and communication skills. Adaptable and reliable, committed to delivering exceptional support in fast-paced environments.
Timeline
Family Caregiver
Veteran Affairs/State of Alabama
07.2023 - 12.2025
Scheduler | Dispatcher | Office Manager
Prestige Limousine Service
01.2015 - 07.2023
Receptionist
Bessemer Aviation
11.2007 - 05.2008
Receptionist | Accounts Receivable/Payable
Bama Air
04.2002 - 11.2007
High School Diploma -
Apostolic Christian School
08.2000 - 05.2001