Area Manager
Frames Unlimited, Inc.
Grand Rapids, MI
- Fulfilled a broad range of managerial functions including exemplary customer service in custom framing.
- Trained store managers as well as new employees in the art of picture framing and customer service; created dynamic merchandising displays; facilitated the smooth operation of four stores in two states; building the region’s profitability through sales goals, cost efficient ordering, staff training and retention, and assuring superior customer service.
- Succeeded in business operations management, sales, gross profit and payroll for 4 locations; culminated in becoming the #1 District!
- Increased training and comradery resulted in higher team morale and employee confidence with clientele
- Activated new commercial accounts and thank you card program for customers..
- Saved company extraneous expense by reducing production errors, implementing efficient inventory controls, and intelligently managing payroll dollars.
