Summary
Overview
Work History
Skills
Timeline
Generic

Kelli Harmon

Fayetteville,AR

Summary

IT & Information Security Leader | Enterprise Security | Firewall & Lifecycle Management

Trusted IT security professional delivering secure, high-availability enterprise infrastructure across complex global environments.

Proven expertise in network security, firewall operations, lifecycle management, change management, security policy implementation and enterprise IT operations.

Trusted by mission-critical organizations across North America, Europe, and the Middle East, including American Airlines, Southwest Airlines, US Air, Dollar Thrifty, Sabre, and Travelocity. I’ve supported environments where availability, compliance, and risk mitigation are non-negotiable—and failure is not an option.

Core strengths: Enterprise firewall management and security operations (Cisco & Juniper)

Lifecycle management, OS upgrades, and end-of-life remediation for business-critical systems

Change management aligned with ITIL and security best practices

Translating business risk into actionable security controls Leading cross-company, global initiatives with a strong focus on SLA performance and operational stability

I bring a practical, hands-on approach to security—balancing risk, performance, and business reality. When environments are under pressure, I provide calm execution, clear communication, and measurable results. Bottom line: I help organizations stay secure, scalable, and operational—no drama, no guesswork, just results.

Overview

23
23
years of professional experience

Work History

Life Cycle Manager/Network Engineer/Team Lead

DXC Technology
Fayetteville, Arkansas, United States
06.2006 - Current
  • Implemented, maintained, and managed 180+ enterprise firewalls supporting global, business-critical environments.
  • Designed and executed lifecycle management strategies for Cisco and Juniper firewalls, including OS upgrades, refresh planning, and risk mitigation.
  • Modernized firewall change-management processes by aligning client workflows with current industry standards; evaluated and deployed new firewall management tools for the world’s largest global travel industry organization.
  • Partnered directly with executive leadership and key stakeholders to identify operational gaps, drive process improvements, and oversee successful implementation of strategic changes.
  • Established performance metrics, ensuring accountability and continuous improvement across departments.

Network Engineer

Jump Technologies, Inc.
Tulsa, Oklahoma, United States
01.2003 - 01.2005
  • Managed end-to-end design, implementation, and support of LAN and WAN network infrastructure and firewalls across corporate and remote office environments.
  • Delivered secure remote connectivity through VPN and DSL configuration, troubleshooting, and client support.
  • Implemented and supported Cisco routing, switching, and firewall platforms, including Cisco PIX firewalls and wireless access points.
  • Supported multi-vendor network and security solutions including 3Com SuperStack, Linksys, and Netgear switching, firewall, and wireless technologies.

Skills

  • Networking
  • Security
  • Hardware
  • Project Management
  • Troubleshooting
  • Firewall Lifecycle Management
  • Team Leadership

Timeline

Life Cycle Manager/Network Engineer/Team Lead

DXC Technology
06.2006 - Current

Network Engineer

Jump Technologies, Inc.
01.2003 - 01.2005
Kelli Harmon