As a former Residential Settlement Officer and Refinance Officer at Safe Harbor Title Company RVA, I have over 5 years of experience in providing exceptional customer service, handling complex transactions, and facilitating smooth closings for clients. I am passionate about helping people achieve their homeownership goals and ensuring their satisfaction throughout the process. I have a strong background in business administration and management, with a degree from Virginia Commonwealth University and previous experience as an Assistant Transaction Coordinator at Safe Harbor Title. I have developed skills in office administration, client coordination, data entry, communication, multi-tasking, and networking, which I use to create and maintain positive relationships with clients, lenders, agents, and vendors. I am always eager to learn new things, take on new challenges, and contribute to the success of my team and company.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
