Kelli Jones

Managed the packaging process for cannabis products to maintain product integrity and safety.

• Inspected finished products for compliance with safety and quality standards.
• Ensure use of correct packaging
• Ensure all bags are sealed
• Follow all safety protocols and SOP

• Resolved customer inquiries efficiently, enhancing overall client satisfaction and loyalty
• Guided clients through complex tax situations, providing tailored advice and solutions.
• Trained new team members on software tools and company policies to improve service delivery.

• Provided exceptional customer service in fast-paced dining environment.
• Managed order accuracy and ensured timely delivery to enhance guest satisfaction
• Maintained cleanliness and organization of dining area for optimal guest experience.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.