Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Makar

Preston,CT

Summary

Compassionate Registered Nurse with over 20 years experience in providing direct patient care on multiple units in hospital setting that include Oncology, Cardiology, Orthopedics and Medical/Surgical. Proven ability to remain calm under pressure and skillfully handle high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

27
27
years of professional experience

Work History

Patient Registrar

Lawrence Memorial Hospital
Groton, CT
08.2025 - 04.2026
  • Coordinated Emergency room and Outpatient registrations, ensuring accurate data entry and compliance with hospital policies.
  • Managed insurance verification processes to streamline patient registration workflow.
  • Monitored and resolved discrepancies in patient information for accuracy and consistency.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
  • Reduced wait times for patients by expediting the check-in process through proficient multitasking abilities.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
  • Supported hospital revenue goals by accurately collecting co-payments and deductible amounts at the time of service.

PACS Secretary

Lawrence Memorial Hospital Pequot Health Center
Groton, CT
08.2022 - 08.2025

Provides office and administrative support to Radiology Department including technical staff, patients and physicians for all diagnostic imaging modalities at a busy outpatient Radiology Imaging Center.

Scheduling appointments, providing necessary prep information to patients, communicating with patients and Physician offices via telephone and in person.

Durable Medical Equipment Representative

Medical Pharmacy
Willimantic, CT
08.2020 - 08.2022

Customer service to patients, doctors, hospitals and skilled nursing facilities to provide and process durable medical equipment for patients.

Including health insurance verification, insurance prior authorization, delivery setup for a busy Durable Medical Equipment Company.

Registered Nurse A2 Oncology

William W. Backus Hospital
Norwich, CT
07.2018 - 12.2020
  • Direct patient care from admission to discharge, including patient assessments, care planning, health education and discharging support to provide comprehensive care to Oncology patients.
  • Cultivated warm and compassionate atmosphere for patients receiving chemotherapy.
  • Per Diem 11/2019-2020

Registered Nurse E4 Cardiology

William W. Backus Hospital
10.2011 - 07.2018
  • Monitored patient condition, including interpreting EKG readings, identifying irregular telemetry readings and treating changes in stability or acuity.
  • Administered heart and blood pressure medications to cardiac patients as ordered by physicians.
  • Direct patient care from admission to discharge, including patient assessments, care planning, health education and discharging support to provide comprehensive care to Cardiac patients.

Registered Nurse A4 Orthopedics

William W. Backus Hospital
Norwich, CT
07.2005 - 10.2011
  • Inpatient nursing care of preoperative and postoperative Orthopedic patients from admission to discharge on inpatient Orthopedic unit.

Registered Nurse

Memorial Hospital of Rhode Island
08.1999 - 06.2005
  • Direct inpatient care as a Float Nurse working on multiple units in hospital.
  • Inpatient care on surgical unit specializing in postoperative care of patients with Neurological/Spine, Urology, Gynecological, Abdominal and Bowel surgeries.

Education

Associate Degree - Science of Nursing

Community College of Rhode Island
Lincoln, RI
06.1999

Certificate - Secretarial Studies

Katherine Gibbs
Providence, RI
1991

Skills

  • Epic EMR Experience
  • Epic Cadence
  • Registered Nurse CT License #75311

Timeline

Patient Registrar

Lawrence Memorial Hospital
08.2025 - 04.2026

PACS Secretary

Lawrence Memorial Hospital Pequot Health Center
08.2022 - 08.2025

Durable Medical Equipment Representative

Medical Pharmacy
08.2020 - 08.2022

Registered Nurse A2 Oncology

William W. Backus Hospital
07.2018 - 12.2020

Registered Nurse E4 Cardiology

William W. Backus Hospital
10.2011 - 07.2018

Registered Nurse A4 Orthopedics

William W. Backus Hospital
07.2005 - 10.2011

Registered Nurse

Memorial Hospital of Rhode Island
08.1999 - 06.2005

Associate Degree - Science of Nursing

Community College of Rhode Island

Certificate - Secretarial Studies

Katherine Gibbs