Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelli Matousek

Marcellus

Summary

Dynamic and results-driven Restaurant Manager with a proven track record at The Euclid Restaurant, excelling in team management and customer engagement. Enhanced customer satisfaction through innovative service strategies and efficient operations, while maintaining accurate financial records. Passionate about delivering exceptional dining experiences and fostering a positive team environment.

Overview

17
17
years of professional experience

Work History

Restaurant Manager/Bartender

The Euclid Restaurant
01.2016 - 08.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Bakery Owner

Kelli's Custom Cakes
08.2018 - 08.2022
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.

Bartender

TGI Fridays
01.2009 - 05.2013
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

No Degree - Elementary Education

Ocean County College
Toms River, NJ
06-2009

High School Diploma -

Toms River High School North
Toms River, NJ
06-2009

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction

Timeline

Bakery Owner

Kelli's Custom Cakes
08.2018 - 08.2022

Restaurant Manager/Bartender

The Euclid Restaurant
01.2016 - 08.2025

Bartender

TGI Fridays
01.2009 - 05.2013

No Degree - Elementary Education

Ocean County College

High School Diploma -

Toms River High School North

Similar Profiles

CREATE PROFILE