Kelli McLain
Woodland,Ca
Summary
Customer-oriented candidate skilled in providing exceptional food and beverage services to customers. Adept at accurate food preparation, presentation and delivery. Proven ability to ensure customer satisfaction by providing a high-quality dining experience.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Para Educator for special Education
Sutter County Superintendant of schools
08.2013 - Current
- Collaborated with other educators to develop curriculum standards and objectives.
- Administered assessments, such as quizzes, tests, projects accurately.
- Encouraged critical thinking, problem solving, and creativity among students.
- Created strategies to meet needs of mentally and physically challenged students.
Restaurant Food Server
The Ravine on Sixteen
10.2024 - 01.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed food and beverage orders efficiently, minimizing wait times and enhancing overall dining experience.
- Collaborated with kitchen staff to ensure timely preparation and accurate presentation of menu items.
- Trained new servers on restaurant protocols, improving team performance
- Collaborated with staff during high volume shifts to ensure timely and accurate service
Lead Food server
Sally's Restaurant & Grill
08.2023 - 09.2024
- Placed food servings on plates or trays according to orders or instructions.
- Built strong customer service skills by providing prompt and courteous service.
- Prepared food items such as sandwiches, salads, soups, and beverages.
- Totaled checks, presented to customers, and accepted payments for services.
- Monitored stock levels of supplies such as beverages or condiments so that they could be replenished promptly.
- Fostered positive relationships with guests by engaging them in friendly conversation while delivering meals.
- Offered attentive, friendly guest service.
- Maintained knowledge of menu items, ingredients, preparation methods, and garnishes to ensure accuracy when taking orders from customers.
- Provided guidance to junior servers on how to properly greet customers, take orders, serve food, answer questions about menu items.
- Performed opening and closing duties such as restocking supplies or cleaning work station at end of shift.
Restaurant Food Server
Pete's Brewhouse
02.2020 - 08.2023
- Delivered food promptly while ensuring accuracy of order and quality of product.
- Replenished supplies, such as utensils, napkins, and condiments, as needed.
- Answered questions about menu selections, making recommendations as appropriate.
- Assisted with training new wait staff members to ensure proper procedures were followed at all times.
- Accurately recorded orders and entered them into point-of-sale system quickly.
- Set up linens, dishes, and silverware to prepare tables for customers.
- Jotted down customer orders and promptly delivered food and drinks.
Education
High School Diploma - undefined
Woodland Highschool
Woodland06.2005
Skills
Classroom Management
Lesson Planning
Collaborative learning
Special Education
Educational technology
Student Interaction
Teamwork and Collaboration
Certification
- Servesafe
- ABC license
Timeline
Restaurant Food Server
The Ravine on Sixteen
10.2024 - 01.2026
Lead Food server
Sally's Restaurant & Grill
08.2023 - 09.2024
Restaurant Food Server
Pete's Brewhouse
02.2020 - 08.2023
Para Educator for special Education
Sutter County Superintendant of schools
08.2013 - Current
High School Diploma - undefined
Woodland Highschool