Kelli Morris
Kingsport
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Financial Service Representative For Merrill
ACT
07.2024 - 03.2025
- Work efficiently with 3 computer screens.
- Help instruct customers how to complete tasks online.
- Complete tasks for customers in a fast and efficient manner.
- Quickly maneuver through multiple computer systems to complete a task.
- Provide great customer service.
- Meet metric goals
- Provide service to brokerage clients (i.e. money movement, providing information on different securities offered, helping clients navigate the website.)
- Gaining experience with Excel, Outlook, account notation, navigating through different apps within one large program.
Sales Associate
Belk
07.2022 - 01.2024
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Special Education Paraprofessional
Hawkins County School System
11.2020 - 05.2022
- Supported teacher in development of individual learning strategies.
- Maintained positive attitude and affirmatively communicated with each student.
- Collaborated with teacher to create customized classroom environment integral to students’ needs.
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Increased proficiencies by attending professional developmental workshops on learning goals, classroom management, student motivation, and engaging learning activities.
Afterschool Site Coordinator
Greater Kingsport Family YMCA
04.2005 - 08.2016
- Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.
- Developed partnerships with parents, businesses, and organizations to build awareness, increase support and share resources.
- Developed curriculum and lesson plans to achieve objectives of each course.
Education
Bachelor of Science - Elementary Education
East Tennessee State University
Johnson City, TN12.2007
Skills
- Administrative Duties (Data Entry, Lesson Planning, Organization, and Instruction)
- Quick Learner
- Good With Technology (Word, Excel, Skype For Business, WebEx, Outlook, Willing to train to learn new programs/systems)
- Adaptable
- Reliable
- Works Well With Others
- Can Manage and Maintain Individual Workflow and Goals
- Responsible
- CPT coding
- Data entry and management
- HIPAA compliance
- Insurance coding (ICD-10 and CPT)
- Medical terminology
- Critical thinking
- Medical claims coding
Certification
CPC-A (Certified Medical Coder through AAPC)
Timeline
Financial Service Representative For Merrill
ACT
07.2024 - 03.2025
Sales Associate
Belk
07.2022 - 01.2024
Special Education Paraprofessional
Hawkins County School System
11.2020 - 05.2022
Afterschool Site Coordinator
Greater Kingsport Family YMCA
04.2005 - 08.2016
Bachelor of Science - Elementary Education
East Tennessee State University