Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelli O'Donnell

Lockport,NY

Summary

Dedicated social worker with strong background in providing evidence-based counseling services to individuals and families. Skilled in developing treatment plans, conducting assessments and documenting progress. Committed to advocating for mental health and well-being of clients.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Social Work Intern

Brylin Psychiatric Hospital
10.2021 - 05.2023
  • Interviewed clients to assess needs and determine most suitable needs and services.
  • Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
  • Documented services provided meticulously by keeping accurate records of activities, interactions and conversations.
  • Facilitated smooth discharge by encouraging and reassuring clients throughout transitions.

Shift Leader

Dairy Queen
07.2014 - 04.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Completed cash and credit card transactions accurately.

Youth Soccer Coach

Soccer Shots
03.2019 - 01.2020
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Improved player behavior through modeling and disciplinary interventions.
  • Engaged parents, players and staff to maintain open, constructive communications.
  • Built positive, productive training environments fostering team unity and camaraderie.

Child Caregiver

Ripen With Us Child Care Center
01.2017 - 01.2019
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Created and implemented diverse educational strategies to boost development.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.

Education

Master of Science - Social Work

Daemen University
Williamsville, NY
05.2023

Bachelor of Science - Psychology

SUNY Buffalo State
Buffalo, NY
05.2020

Skills

  • Case Notes
  • Crisis Intervention
  • Tracking Client Progress
  • Patient Referral
  • Discharge Planning
  • Safety and Risk Assessments
  • Cognitive Behavioral Therapy
  • Individual and Group Counseling
  • Treatment Planning and Implementation
  • Developing Relationships

Certification

  • Collaborative Institutional Training Initiative certified

Timeline

Social Work Intern

Brylin Psychiatric Hospital
10.2021 - 05.2023

Youth Soccer Coach

Soccer Shots
03.2019 - 01.2020

Child Caregiver

Ripen With Us Child Care Center
01.2017 - 01.2019

Shift Leader

Dairy Queen
07.2014 - 04.2023

Master of Science - Social Work

Daemen University

Bachelor of Science - Psychology

SUNY Buffalo State

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Kelli O'Donnell