Alicia Berry
WASHINGTON,PA
Summary
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
20
20
years of professional experience
Work History
Social Work Intern
Mama's House Personal Care Home
01.2003
- Interview residents to develop social history
- Organize and facilitate therapeutic groups
- Link residents to outside agencies
- Marketing and Advertising
Owner, Social Worker
Healing Hearts Two Llc
07.2020 - Current
- Arrange and monitor custodial visits between children and related adults; Ensure children feel SAFE during visits
- Provide visitation notes and Court Summaries; attend hearings as needed
- Provide transportation when needed, or ride with supervised adult
- Facilitate healthy adult/child interactions, encourage healthy communication between all adults and children.
Supports Coordinator
Healing Bridges
01.2023 - 06.2023
- Coordinating with clients to identify appropriate level of care and services that is needed
- Creating and updating Individual Supports Plan to ensure the client receives all needed supports and services
- Completing home visits in compliance with ODP Regulations
- Providing emotional support and encouragement to clients
Customer Service Representative
Select Medical
03.2022 - 09.2022
- Answer incoming calls
- Understand and explain the explanation of benefits
- Take payments/ set payment plan
- Link correspondence to patient accounts
Direct Support Professional
ARC Human Services
04.2020 - 10.2020
- Establishing a secure, positive environment that nurtures residents' needs, self-expression, and goals, Overseeing residents and taking care of their needs, and performing housekeeping duties
- Knowing and understanding the ISP
- Ensuring personal goals are worked towards
- Promoting independence in daily activities, such as work, learning, and leisure, Facilitate resident’s inclusion in the community's experiences and activities
- Complying with the facility’s policies and procedures, Maintaining documentation in compliance with company procedures, Operating facility's vehicles in compliance with company policies and governmental statutes.
Family Resource Specialist
JusticeWorks YouthCare
03.2018 - 09.2019
- Engage families in service and treatment planning
- Assess family and client needs
- Plan and implement appropriate interventions using evidence based and best practice approaches
- Follow up as needed to determine appropriate courses of action
- Meet with designated clients for the prescribed number of hours/ days/contacts per week
- Maintain open communication with referring authorities
- Attend court hearings and provide testimony as required
- Submit accurate, required notes within 24 hours of service and complete required reports within assigned timeframes
- Provide evidence based services: Anger Management, Nurturing Parenting and Nurturing Parenting Substance Abuse
Billing Clerk
Energy Fishing and Rental Services
09.2017 - 03.2018
- Create purchase orders, delivery tickets and invoices as needed
- Answer telephone calls and take orders for parts
- Organize and file billing paperwork
- Call companies to follow up on payment
Correspondence Clerk/Patient Account Representative
Select Medical
03.2015 - 09.2017
- Appeal denials from medical Insurance Companies
- Send requested information to Insurance Companies
- Send corrective claims to Insurance Companies
- Call Insurance companies as needed to have claims reprocessed
- Access Insurance websites to obtain denial reasons, or to send inquiries
Intake Coordinator
Align Network
07.2013 - 03.2015
- Data Entry
- Receive Inbound Telephone Calls
- Coordinate with Insurance Companies
- Work with Insurance Adjusters
Caseworker II
Washington County Children and Youth Services
01.2006 - 07.2013
- Maintain a caseload of approximately 26 families
- Conduct monthly home visits to ensure safety of children
- Interviewing children, family members and alleged perpetrators
- Linking families to community resources
- Communication with service providers, school districts, and law enforcement
- Court preparation and testimony
Head
Community Action Southwest
08.2004 - 01.2006
- Maintained, recruited, and interviewed families for preschool age children
- Provided case management for 40 families; kept records along with crisis interventions
- Facilitated parent involvement: parent meetings, fund raising, and referrals.
Therapeutic Support Staff
Northwestern Human Services
01.2004 - 08.2004
- Provided therapeutic intervention for children, and adolescents with behavioral problems
- Followed treatment plans using alternative methods for reinforcing desired behavioral in discrete trials as well as consequences.
Education
Bachelor of Science - Social Work
California University of PA
Skills
- Clients Rights
- Abuse and Neglect Reporting
- Child Abuse and Neglect Identification
- Mandatory Reporting Procedures
- Community Referrals
- HIPAA Requirements
- Skilled Community-Based Case Manager
- Conflict Resolution
- Divorce and Custody Issues
- Case Notes
- Family Reunification
Additional Information
- Awards , 2002- Community Action Parent Self Sufficiency Award. 2013- Family Involvement
Timeline
Supports Coordinator
Healing Bridges
01.2023 - 06.2023
Customer Service Representative
Select Medical
03.2022 - 09.2022
Owner, Social Worker
Healing Hearts Two Llc
07.2020 - Current
Direct Support Professional
ARC Human Services
04.2020 - 10.2020
Family Resource Specialist
JusticeWorks YouthCare
03.2018 - 09.2019
Billing Clerk
Energy Fishing and Rental Services
09.2017 - 03.2018
Correspondence Clerk/Patient Account Representative
Select Medical
03.2015 - 09.2017
Intake Coordinator
Align Network
07.2013 - 03.2015
Caseworker II
Washington County Children and Youth Services
01.2006 - 07.2013
Head
Community Action Southwest
08.2004 - 01.2006
Therapeutic Support Staff
Northwestern Human Services
01.2004 - 08.2004
Social Work Intern
Mama's House Personal Care Home
01.2003
Bachelor of Science - Social Work
California University of PA
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