Kelli Piccirilli
Willis
Summary
Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.
Overview
11
11
years of professional experience
2010
2010
years of post-secondary education
Work History
Billing Specialist
Spring Creek Urology Specialists
Conroe
09.2019 - Current
- Processed patient billing and insurance claims efficiently.
- Reviewed and verified billing documents for accuracy.
- Communicated with patients regarding account inquiries and payment plans.
- Coordinated with insurance providers to resolve claim discrepancies.
- Managed accounts receivable to ensure timely payments from patients and insurers.
Front Desk Specialist
Houston Fertility Institute
The Woodlands
11.2014 - 09.2019
- Greeted and assisted visitors at the front desk in a professional manner.
- Managed multi-line phone system, directing calls to appropriate departments.
- Scheduled and coordinated appointments for staff and clients efficiently.
- Scheduled appointments and maintained calendars for team members.
- Maintained front desk area to ensure cleanliness and organization.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Magnolia High School
Magnolia, TXSkills
- Claim processing
- Billing accuracy
- Insurance verification
- Accounts receivable
- Payment plans
- Medical terminology
- Appointment scheduling
- Time management
- Conflict resolution
- Attention to detail
- Cash posting
- Payment posting
- Insurance claim processing
- Billing cycle management
- Month-end closing procedures
- Account reconciliation
Timeline
Billing Specialist
Spring Creek Urology Specialists
09.2019 - Current
Front Desk Specialist
Houston Fertility Institute
11.2014 - 09.2019
Magnolia High School