Kelli Pohl
Hudson,FL
Summary
Results-driven Account Representative with a proven track record in account acquisition, strategic prospecting, and client relationship management within the healthcare and blood donation industry.
Overview
13
13
years of professional experience
Work History
Account Representative
Oneblood
01.2021 - Current
- Acquired 100+ new accounts, expanding outreach and increasing collections
- Maintain 80% projection accuracy, optimizing resource allocation
- Build strong relationships with hosting organizations to boost engagement
- Customize blood drives to meet host needs, ensuring long-term partnerships
- Provide top-tier customer service, enhancing account retention
- Prospect new businesses, securing additional partnerships
- Work cross-functionally to optimize donor recruitment and logistics
Physician Liaison
Summit Imaging
01.2012 - 01.2021
- Achieved 2% average annual revenue growth over 8 consecutive years
- Acquired an average of 5 new accounts annually
- Acquired business from new physicians while maintaining relationships with existing referring physicians within 2 counties
- Increased physician satisfaction by addressing concerns and providing timely feedback
- Educated physicians on new procedures with accurate, timely information
- Planned and executed events to enhance branding and community engagement
- Developed a system for tracking key performance indicators related to physician referrals, enabling more informed decision-making regarding resource allocation.
- Conducted thorough assessments of existing referral sources'' strengths and weaknesses, allowing for targeted improvements in outreach efforts.
- Conducted regular meetings with physicians to discuss referral strategies and ensure patient needs were met.
Education
Associate of Arts -
* Pasco Hernando State College
FloridaHigh School Diploma -
St. Agatha
MichiganSkills
- Prospecting & Account Acquisition
- Market Expansion Strategy
- Relationship Management
- Event Coordination & Deadline Management
- Customer Service Excellence
- Projection & Goal Accuracy
- Communication & Collaboration
- Cold Calling Expertise
- Market Research & Competitive Analysis
- Community Outreach & Partnership Development
- Effective Time Management
- Goal Setting & Performance Tracking
Timeline
Account Representative
Oneblood
01.2021 - Current
Physician Liaison
Summit Imaging
01.2012 - 01.2021
Associate of Arts -
* Pasco Hernando State College
High School Diploma -
St. Agatha
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