Kelli Robinson
Heber,UT
Summary
Resourceful Integration Manager who consistently responds to a wide range of technical challenges with a focused and creative approach. Highly effective at problem solving and passionate about providing excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Integration Manager
Dentive
01.2024 - Current
- Conduct regular audits of integration processes to monitor performance metrics, making adjustments as needed for optimal results.
- Led cross-functional teams to successfully execute integration projects on time.
- Increased customer satisfaction by addressing integration issues swiftly and effectively through clear communication and troubleshooting.
- Enhanced system efficiency by streamlining processes and integrating various platforms.
- Optimized performance by identifying and resolving system bottlenecks through thorough analysis and testing.
- Collaborated with department heads to identify integration needs, developing tailored strategies for successful implementation.
- Leveraged automation tools to streamline repetitive tasks, increasing productivity levels within the integration process.
- Trained team members on new tools and techniques for efficient integration management, elevating overall expertise within the department.
- Resolved doctor issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Implemented a travel program to solidify relationship with dental office post close.
Integration Coordinator/Project Manager
Dentive
02.2023 - 01.2024
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Organized and conducted weekly meetings with doctors and practice managers.
- Boosted team morale and productivity by organizing team-building activities.
- Organized dental office's integration schedule based on their needs.
- Streamlined operations processes, allowing for more efficient use of resources and better support for project teams.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Accounts Payable Specialist
Dentive
07.2021 - 02.2023
- Audit all credit card transactions through Divvy.
- Manage all budgets and funds for over 30 Dental offices.
- Order all physical Divvy credit cards for dental offices and train the offices on the Divvy platform.
- Contact vendors if Dentive or dental office needs further clarification on a credit card transaction.
- Create and implement policies and procedures for Sox compliance regarding Divvy budgets.
- Review and approve invoices for over 30 Dental offices.
- Manage the Accounts Payable inbox to monitor invoices and communicate with dental offices, vendors, and billing team.
- Review and solve all errors between Netsuite and Bill.com to ensure invoices sync over for accounting purposes.
Accounts Payable Specialist
Vivint
04.2020 - 07.2021
- Analyzed invoices, identified variances, and researched issues to correct problems and maintain financial compliance
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors
- Manage the Accounts Payable inbox to ensure we are receiving invoices on time
- Reconciled monthly statements and transactions to keep records accurate and current
- Handled high-volume invoice processing
- Verified vendor accounts by reviewing documentation and contacting account holders
- Supported senior leadership by producing month-end closing reports and advising on remittance
- Worked closely with department personnel to produce accurate and timely bills
- Coded invoices and other records to maintain organized and accurate records
- Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
Payroll Clerk
Vivint
05.2017 - 04.2020
- Organized and maintained payroll information.
- Changed employee tax status and withholding information as necessary.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Managed payroll for over 15,000 employees.
- Classified, sorted and filed correspondence, articles, records and other documents to maintain organized filing system.
- Analyzed accounts to discover discrepancies and resolve all issues promptly.
- Reduced the processing time for employees that had child support orders by using payroll report E-IWO.
- I assisted with using this report and doing the necessary research to get the report running.
- Processed payroll garnishments and worked closely with HR to pay out bonuses, severances, service awards and special payments.
- Tracked and applied tax liens, child support and other types of wage garnishments to paychecks.
- Prepared manual checks and initiated direct deposits for 15,000 employees.
- Efficiently handled any payroll discrepancies with employees.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Managed weekly payroll duties and submitted data through Workday.
Education
High School Diploma -
Monticello High School
Monticello, UT05.2010
Skills
- Process Street
- SAP
- Coupa
- Divvy
- Workday
- Billcom
- Customer Service
- Data Entry
- Communication
- Invoice Processing
- Accounts Payable Auditing
- Payroll Processing
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Organizational Skills
- Self Motivation
- Adaptability
- Project Management
- SOP Writing
Certification
- CNP - Certified Notary Public
Timeline
Integration Manager
Dentive
01.2024 - Current
Integration Coordinator/Project Manager
Dentive
02.2023 - 01.2024
Accounts Payable Specialist
Dentive
07.2021 - 02.2023
Accounts Payable Specialist
Vivint
04.2020 - 07.2021
Payroll Clerk
Vivint
05.2017 - 04.2020
High School Diploma -
Monticello High School
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