Kelli Rysztak

Cleaned up after the animals

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
• Increased sales by offering advice on purchases and promoting additional products.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Answered customer questions about sizing, accessories and merchandise care.
• Provided positive first impressions to welcome existing, new and potential customers.
• Recommended accessories and complementary purchases to boost revenue.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

• Helped customers complete purchases, locate items and join reward programs.
• Facilitated and logged store opening, closing and shift changes.
• Monitored self-checkout systems and provided help in resolving complex problems.
• Maintained and updated security protocols for front desk operations.

• Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
• Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
• Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
• Completed store opening and closing procedures and balanced tills.
• Applied security, safety and loss prevention strategies during shifts.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.
• Regulated pricing, inventory count and supply during shift hours.
• Enforced company policies and regulations with employees.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
• Answered customer questions about sizing, accessories and merchandise care.
• Processed product returns and assisted customers with other selections.
• Provided positive first impressions to welcome existing, new and potential customers.

• Answered questions about store policies and addressed customer concerns.
• Helped customers complete purchases, locate items and join reward programs.
• Collected and authorized payments of guests.
• Checked personal identifications during alcohol and tobacco sales.
• Tallied cash drawer at beginning and end of each work shift.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Reviewed new promotions and monitored price changes.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Processed customer refunds and exchanges according to established guidelines.
• Worked flexible schedule and extra shifts to meet business needs.
• Restocked and organized merchandise in front lanes.
• Addressed customer needs and made product recommendations to increase sales.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.

• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Maintained professional, organized and safe environment for employees and patrons.
• Applied customer feedback to develop process improvements and support long-term business needs.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Kept detailed records of daily progress to identify and correct areas needing improvement.
• Recruited and hired top performers to add talent and value to department.
• Onboarded new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.

• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Identified individual employee's unique work styles and adapted management methods.
• Defined operational metrics to evaluate efficiency of processes and procedures.
• Streamlined operations to improve process efficiency.
• Conducted employee evaluations to provide feedback and set expectations for future job performance.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Monitored workflow to improve employee time management and increase productivity.
• Maintained compliance with company policies, objectives and communication goals.