Kelli Slaven
Petersburg,AK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Assistant Manager of Petersburg Visitors Center
Visitors Center
Petersburg, Ak, AK
04.2022 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained up-to-date knowledge of company products and services.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured compliance with safety regulations and company policies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality and conformance.
Education
High School Diploma -
East Jodan High School
East Jordan06-2000
Skills
- Recruiting and interviewing
- Task Delegation
- Operations Management
- Product and service knowledge
- Employee Scheduling
- Customer Relations
- Money Handling
- Orientation and training
- Staff Training and Development
- Team motivation
- Schedule oversight
Timeline
Assistant Manager of Petersburg Visitors Center
Visitors Center
04.2022 - Current
High School Diploma -
East Jodan High School
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