Kelli Wallace
Chandler,AZ
Summary
Dedicated professional committed to addressing students' needs and supporting their personal, social, and behavioral well-being to enhance academic success. Consistently goes above and beyond to improve student experiences and help individuals achieve their full potential. Highly motivated and eager to embrace new challenges, with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working independently and quickly mastering new skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Academic Success Advisor
Arizona State University
Tempe, Arizona
03.2013 - Current
- Provide undergraduate academic advising to approximately 350 students on degree requirements, course selection, university policies, pathways and career options.
- Monitor student performance and provide guidance for improvement where needed.
- Collaborate with faculty and staff to aid in the resolution of academic problems and development of student success strategies and programs.
- Coordinate with other campus services to support student needs.
- Encourage student involvement in extracurricular activities, internships, research projects, and other learning opportunities.
- Participate on committees related to curriculum development and student success initiatives.
- Engage in professional development to stay informed on advising practices and educational trends.
- Facilitated implementation of new scheduling technologies for unit (Bookings and E2E).
- Established and supervised a 1:1 faculty mentoring program, pairing each student with a faculty member in their selected field of study each semester for 5 years.
Coordinator
Arizona State University
Tempe, Arizona
01.2008 - 03.2013
- Assisted approximately 150-200 students, advisors, faculty, and staff daily in navigating university and College policies and procedures.
- Coordinated with the Assistant Dean of Academic Affairs to streamline processes for medical withdrawals, academic record changes, overload petitions, and appeals for late schedule changes.
- Maintained college Medical Withdrawal and Concurrent Degree Petition web pages.
- Gathered enrollment data for past, current, and upcoming semesters to identify trends.
- Identified and resolved potential issues, anticipated future student needs, developed strategic action plans, and provided recommendations to enhance student service.
- Represented The College on a guest panel at a professional development seminar, focusing on fostering effective collaboration between advisors and unit front desk staff.
- Collaborated with the University Technology Office to overhaul a database for logging and tracking student requests, college decisions, and advising appointments.
Legal Secretary
Fadell Cheney & Burt, PLLC
Phoenix, Arizona
01.2003 - 01.2005
- Supported one associate and five paralegals in preparing medical malpractice defense cases for trial.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
- Scheduled depositions, mediations and arbitrations with parties involved in litigation cases.
- Developed a litigation library to catalog trial exhibits and discovery materials, and created a searchable database that cross-referenced all items with their respective cases.
Education
M.Ed. in Human Relations -
Northern Arizona University
01.2012
B.A. Liberal Arts -
Arizona State University
01.2007
A.A.S. in Legal Assisting -
Phoenix College
01.2003
Skills
- Student support and development
- Policy and procedure improvements
- Effective Communication
- Strategic planning
- Problem solving
- Data interpretation
- Microsoft Office (Excel, Outlook, PowerPoint, Word)
- PeopleSoft, Salesforce, Analytics
Certification
TESOL/TESL Certification
01/2007
Timeline
Academic Success Advisor
Arizona State University
03.2013 - Current
Coordinator
Arizona State University
01.2008 - 03.2013
Legal Secretary
Fadell Cheney & Burt, PLLC
01.2003 - 01.2005
M.Ed. in Human Relations -
Northern Arizona University
B.A. Liberal Arts -
Arizona State University
A.A.S. in Legal Assisting -
Phoenix College
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