Kelli Williams Firmin
Baton Rouge,LA.
Summary
Experienced with clinical operations and quality improvement in healthcare settings. Utilizes strategic planning and team leadership to enhance patient outcomes. Track record of fostering collaborative environments and ensuring compliance with healthcare standards.
Overview
34
34
years of professional experience
1
1
Certification
Work History
PRN Staff Nurse PREOP/PACU
Surgical Specialty Center of Baton Rouge
08.2019 - 10.2020
- Administered patient care, ensuring adherence to safety protocols and best practices.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Monitored patient vitals and reported significant changes to appropriate healthcare providers promptly.
- Educated patients and families on health management and post-discharge care instructions.
Nursing Administrator
Surgical Specialty Center of Baton Rouge
06.2019 - 08.2019
- Oversaw daily operations, ensuring compliance with healthcare regulations and standards.
- Developed and implemented nursing protocols to enhance patient care quality.
- Led multidisciplinary teams in strategic planning to improve operational efficiency.
- Mentored nursing staff, fostering professional development and enhancing team performance.
- Served as a liaison for new Chief Nursing Officer and supporting departmental nurse managers
Chief Nursing Officer- Surgical Specialty Center Of Baton Rouge and Lake Surgery Center, Director- PREOP/PACU/PRE_ADMISSIONS/INPATIENT UNIT
Surgical Specialty Hospital Management Services
04.2017 - 06.2019
- Responsible for all day to day operations of all clinical departments at SSCBR and Lake Surgery Center.
- Provided consultation and acted as liaison between administration, staff, and physicians regarding clinical decisions and policy recommendations for SSCBR and Lake Surgery Center
- Provided oversight to Operating Room, Inpatient Unit, PREOP, PACU, and PRE-ADMISSIONS
- Responsible for preparing and reporting clinical updates to Medical Executive/Credentials Committee, Infection Control, Continuous Quality Improvement, Pharmacy, Safety, and Regulatory Management
- Attends all SSCBR Board meetings and Lake Surgery Center Board meetings.
- Led nursing operations, ensuring high standards of patient care and safety across multiple departments.
- Developed and implemented strategic initiatives to enhance patient satisfaction and clinical outcomes.
- Mentored nursing staff, fostering professional growth and improving team performance through regular training sessions.
- Collaborated with executive leadership to align nursing services with organizational goals and regulatory requirements.
- Oversaw budget management for nursing departments, optimizing resource allocation to improve efficiency.
- Established policies and procedures that enhanced operational efficiency while maintaining compliance with health regulations.
- Advocated for nursing staff needs within the organization, promoting a supportive work environment that encouraged retention and morale.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Provided direct nursing care to patients when personnel was short-staffed.
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Coordinated patient care services and managed clinical cost control.
- Served as a liaison between nursing staff, physicians, administration, and other stakeholders for effective communication and collaboration.
Director: Pre-op, PACU, Pre-Admissions, and Pain Management
Surgical Specialty Center of Baton Rouge
01.2005 - 04.2017
- Responsible for the day-to-day operations of 4 acute care hospital departments (40 FTE's).
- Responsible for assuring compliance with all current local, state, and federal laws and regulatory agencies related to operations in areas of responsibility
- Ensure appropriate and quality staffing to provide the highest standard of nursing care
- Conduct initial and ongoing competency assessments for all staff
- Conduct annual staffing evaluations
- Ensure clinical policies and procedures are in compliance with current local, state, and federal laws and regulations
- Prepare and manage operating and capital budgets for areas of responsibility
- Serve on several hospital committees, including, but not limited to Infection Control, Continuous Quality Improvement, Safety, and Regulatory Management
- Provide direct patient care as needed
Interim Chief Nursing Officer
Surgical Specialty Center of Baton Rouge
03.2008 - 05.2009
- Responsible for all day to day operations of all clinical departments
- Provided consultation and acted as liaison between administration, staff, and physicians regarding clinical decisions and policy recommendations.
- Provided oversight to Operating Room, Inpatient Unit, and Radiology Managers
- Responsible for preparing and reporting clinical updates to Medical Executive/Credentials Committee, Infection Control, Continuous Quality Improvement, Pharmacy, Safety, and Regulatory Management
PRN Staff RN – PACU
Our Lady of the Lake Regional Medical Center
04.2004 - 05.2008
- Provide direct patient care to patients in PACU
- Administered patient care through comprehensive assessments and tailored treatment plans.
- Collaborated with interdisciplinary teams to enhance patient outcomes and ensure safety protocols.
Charge Nurse – Same Day Surgery
Baton Rouge General Medical Center
06.1997 - 05.2005
- Responsible for the day-to-day operations of a 20 bed unit.
- Responsible for staff scheduling to ensure adequate and quality staffing
- Participated in projecting and maintaining operating and capital budget
- Provided direct patient care as needed
PRN Staff RN – PACU
Surgical Specialty Center of Baton Rouge
04.2004 - 01.2005
- Provided direct patient care to patients in PACU
- Promoted to Manager in January, 2005
Staff RN – PACU/ Charge Nurse – Preop/PACU
Surgi-Center of Baton Rouge
06.1991 - 05.1997
- Provided direct patient care
Charge Nurse/Staff Nurse – Telemetry Unit
Baton Rouge General Medical Center
01.1987 - 05.1991
- Provided direct patient care
Education
BSN - Nursing
Loyola University New Orleans
New Orleans, LA12.2011
Diploma in Nursing - Nursing
Baton Rouge General School of Nursing
Baton Rouge, LA12.1986
Skills
- Clinical care
- Nursing staff management
- Patient care services coordination
- Patient safety
- Strategic planning
- Staff scheduling
- Budget development
- Regulatory compliance
- Teamwork and collaboration
- Problem-solving abilities
- Training and mentoring
- Staff mentoring and coaching
Accomplishments
- Involved in five successful Joint Commission accreditation surveys
- Involved in successful AAAHC accreditation survey
Affiliations
- American Society of PeriAnesthia Nurses (Former Member)
Certification
BLS, ACLS, PALS (Will require recertification)
Timeline
PRN Staff Nurse PREOP/PACU
Surgical Specialty Center of Baton Rouge
08.2019 - 10.2020
Nursing Administrator
Surgical Specialty Center of Baton Rouge
06.2019 - 08.2019
Chief Nursing Officer- Surgical Specialty Center Of Baton Rouge and Lake Surgery Center, Director- PREOP/PACU/PRE_ADMISSIONS/INPATIENT UNIT
Surgical Specialty Hospital Management Services
04.2017 - 06.2019
Interim Chief Nursing Officer
Surgical Specialty Center of Baton Rouge
03.2008 - 05.2009
Director: Pre-op, PACU, Pre-Admissions, and Pain Management
Surgical Specialty Center of Baton Rouge
01.2005 - 04.2017
PRN Staff RN – PACU
Our Lady of the Lake Regional Medical Center
04.2004 - 05.2008
PRN Staff RN – PACU
Surgical Specialty Center of Baton Rouge
04.2004 - 01.2005
Charge Nurse – Same Day Surgery
Baton Rouge General Medical Center
06.1997 - 05.2005
Staff RN – PACU/ Charge Nurse – Preop/PACU
Surgi-Center of Baton Rouge
06.1991 - 05.1997
Charge Nurse/Staff Nurse – Telemetry Unit
Baton Rouge General Medical Center
01.1987 - 05.1991
BSN - Nursing
Loyola University New Orleans
Diploma in Nursing - Nursing
Baton Rouge General School of Nursing
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