Kellie Allred
DMuncieetroit,IN
Summary
Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
RCS Associate
IU Ball Memorial Hospital
09.2021 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Patient Access Representative
Community Hospital East
09.2020 - 09.2021
- Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
- Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during the check-in process.
- Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.
Education
High School Diploma -
Southside High School
Muncie In06.1981
Skills
- Preparing Reports
- Program Support
- Workplace Safety
- Cash Handling
- Data Entry
- POS System Operation
- Policy Implementation
- Courteous and Professional
- Computer Skills
- Customer Service Orientation
Timeline
RCS Associate
IU Ball Memorial Hospital
09.2021 - Current
Patient Access Representative
Community Hospital East
09.2020 - 09.2021
High School Diploma -
Southside High School
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