Willie Fuller

Gathered information, assessed and fulfilled callers needs and educated on important policies and procedures.

Filled and maintained patient records in accordance with HIPPA regulations.

Built and maintained postive working relations with patients and staff.

Managed patient registration process, confirming data accuracy and completeness.

precert'ed surgery cases, called patients to go over current insurance information.

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Provided janitorial services for assigned locations.

Validate all information on medical claims from patients and physicians seeking payment, answered phone, assisted in probelm solving, superior service skills to provide information to customers. checked patients in and verified all insurance information for each patient. scheduled appointments.

Answer phones, Handled customer service complaints, called insurance companies regarding unpaid claims. filed new claims, Billed physicians for services rendered, worked aging reports & coded all claims with diagnosis.