KELLIE BELL
Seattle,WA
Summary
Enrolled in an ADN program at Seattle Central College and currently working as a CNA on a Neuro/Epilepsy unit. Possess excellent customer service skills and experience addressing issues of inequity. Previous work includes providing services to low-income individuals, immigrants, those suffering from mental health issues, and minorities. Reliable and service-focused nursing professional with exceptional patient-care, communication, and charting skills. Confident in adding value to your organization through strong collaboration, interpersonal, and multitasking abilities.
Overview
27
27
years of professional experience
1
1
Certification
Work History
NAC- Neuro/Epilepsy Unit
Swedish Cherry Hill
Seattle
09.2023 - Current
- Assist patients with activities of daily living: bathing, showering, dressing, getting in and out of bed or a chair, walking, using the toilet, and eating
- Maintains a safe environment of care
- Provides patient care consistent with nursing unit standards and procedures
- Completes and documents all vital signs, reports any abnormalities immediately
- Responsible to set up and maintain the neatness of patient rooms
- Cleans equipment as directed
- Answer patient call lights promptly and respond appropriately to patient's needs
- Support nursing staff with patient plan of care
- Lift, position, ambulate, and transfer patients
- Assists with patient admission, discharge, transfer, and associated documentation.
- Competently performs assigned technical skills (i.e
- Bladder scans for PVR's, specimen collection, glucose monitoring, and oxygen saturation.)
Head Chef/Operations Manager
OSL: Operation Sack Lunch
07.2017 - 09.2023
- Trained kitchen workers in culinary techniques.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Developed innovative recipes to suit complicated dietary requirements for customers.
- Oversaw hiring, training and development of kitchen employees.
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Supervised cooks and kitchen staff, providing direction in preparing specialty items and ethnic cuisine.
- Supervised 30-60 staff members and delivered mentorship to strengthen kitchen skills.
- Performed financial analysis and recommended effective methods to cut costs.
- Managed ordering, inventory levels, receiving, invoice settling and equipment maintenance.
Cook
Hilltop House
12.2016 - 07.2017
- Created standard weekly menu for patients.
- Supervised kitchen staff
- Highly skilled in preparing, seasoning, and cooking a wide range of foods, including soups, salads, entrees, and desserts.
- Firsthand experience in baking, roasting, grilling, boiling, and frying meats, fish, vegetables, and other foods.
- Proven record of garnishing, arranging, and serving food to patrons.
- Competent at checking freshness of raw food and ingredients before cooking.
Line Cook
Huckleberry's
01.2013 - 10.2016
- Set up and performed initial prep work for food items such as soups, sauces, and salads.
- Consistently tasted, smelled, and observed all dishes to ensure they were visually appealing and prepared correctly.
- Closed kitchen after each shift and precisely followed closing checklist for kitchen stations.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Grilled and deep-fried various foods from meats to potatoes.
Server/Head Wait/Pantry Cook
Outback Steakhouse
02.2009 - 01.2013
- Assisted guests on making menu choices in an informative and helpful fashion.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Delivered exceptional service by greeting and serving each guest in a timely and friendly manner.
- Performed checkouts for all servers and bartenders to ensure all tickets were accounted for and completed daily bank deposits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
BOH Shift Leader/Line Cook/Pantry Cook/ Server
Cracker Barrel
07.1997 - 06.2003
- Consistently maintained elevated levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
- Scheduled and directed staff in daily work assignments to maximize productivity.
- Trained and acclimated new servers to restaurant's culture and operations.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Greeted customers, answered questions, and recommended specials and desserts to increase profits.
Pizza Artist/Front Counter Attendant/Cashier
Papa John's
07.1997 - 06.2003
- Responsible for taking and entering all telephone orders
- Assisting customers during ordering process by answering any menu
- Related questions and upselling products
- Receive cash and credit payments, counted cash register at beginning and end of shift, kept track of all receipts
- Excellent customer and communication service skills
- Ability to read and follow ticket orders
- Hand tossed pizza dough
Education
NORTH SEATTLE COLLEGE
SEATTLE CENTRAL COLLEGE
NAC CERTIFICATION -
NATI
01.2023
Skills
- Patient Care & Safety
- Privacy / HIPAA Regulations
- Patient Advocacy and Support
- Multitasking
- Sanitation Awareness
- Customer service oriented
- Team training
- Epic, Word, Excel, POS
Certification
- NAR - 07/2023
- NAC - 08/2023
- AHA/BLS - 04/2023
Timeline
NAC- Neuro/Epilepsy Unit
Swedish Cherry Hill
09.2023 - Current
Head Chef/Operations Manager
OSL: Operation Sack Lunch
07.2017 - 09.2023
Cook
Hilltop House
12.2016 - 07.2017
Line Cook
Huckleberry's
01.2013 - 10.2016
Server/Head Wait/Pantry Cook
Outback Steakhouse
02.2009 - 01.2013
BOH Shift Leader/Line Cook/Pantry Cook/ Server
Cracker Barrel
07.1997 - 06.2003
Pizza Artist/Front Counter Attendant/Cashier
Papa John's
07.1997 - 06.2003
NORTH SEATTLE COLLEGE
SEATTLE CENTRAL COLLEGE
NAC CERTIFICATION -
NATI