Kellie Constas
Summary
Creative Business Owner with exceptional background in building client relations in order to boost and capitalize business initiatives and sales objectives. Proven leader with engaging demeanor and success working in most demanding environments. Results-driven attitude with forward-thinking approach centered on company success and growth. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Dedicated and proficient professional with knowledge of service delivery and multitasking abilities. Committed to maintaining relationships that increase profitability and drive business results.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Beauty Salon Owner
Relic Revival Salon. Studio LLC
04.2017 - 06.2023
- Increased client satisfaction by providing personalized consultations and recommending suitable products and services.
- Boosted salon revenue through effective marketing strategies, including social media promotion and targeted advertising campaigns.
- Managed daily operations, ensuring smooth workflows and efficient staff scheduling for enhanced customer experiences.
- Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
- Expanded service offerings by staying current on industry trends and incorporating innovative techniques into the salon''s repertoire.
- Negotiated favorable contracts with suppliers to secure competitive pricing on salon products without compromising quality.
- Streamlined appointment booking process with the implementation of an online scheduling system, resulting in improved customer convenience.
Bartender/Server
Larry Flynt's Hustler Club
11.2010 - 04.2016
- Increased customer satisfaction by providing excellent service.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace,
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Streamlined inventory management, accurately tracking stock.
Sales Representative/Mortgage Loan Officer
FEC Mortgage Funding Corp.
05.2000 - 08.2005
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Licensed Cosmetology - Hair Design And Beauty
Toni & Guy Hairdressing Academy - Cranston
Cranston, RI02.2016
Associate of Arts - Homeland Security
Community College of Rhode Island
Warwick, RI05.2015
High School Diploma -
Mansfield High School
Mansfield, MA06.1998
Skills
- Customer Focused
- Confidant (Self-motivated)
- Positive Energy
- Innovative creativity
- Receptive listening
- Coachable
- Cross-selling and upselling
- Marketing and promotion
- Data entry proficiency
- Multitasking capabilities
- Reliable
- Loyal
Additional Information
Hobbies and Interests;
- Physical fitness (yoga and running)
- Study of self development and awareness
- Gardening
- Painting
- Volunteering (We Heart Lives)
Certification
Rhode Island School of Design: Continuing Education Certificate Program. Providence, RI.
Timeline
Beauty Salon Owner
Relic Revival Salon. Studio LLC
04.2017 - 06.2023
Bartender/Server
Larry Flynt's Hustler Club
11.2010 - 04.2016
Sales Representative/Mortgage Loan Officer
FEC Mortgage Funding Corp.
05.2000 - 08.2005
Licensed Cosmetology - Hair Design And Beauty
Toni & Guy Hairdressing Academy - Cranston
Associate of Arts - Homeland Security
Community College of Rhode Island
High School Diploma -
Mansfield High School
Rhode Island School of Design: Continuing Education Certificate Program. Providence, RI.
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