Leah Edgerton
Waxhaw,NC
Summary
Creative Stylist with a seven year distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized salon. Dedicated to an exceptional customer experience. Experienced in Blonding, Vivid Colors, Keratin Services, and Brazilian Treatments.
Overview
6
6
years of professional experience
Work History
Stylist /Business Owner/Operator
Studio 217 Salon, LLC
02.2023 - Current
- Opened a successful salon and increased cliental base and sales by 20% over 8 month period.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Organized sales area and work station to showcase products and boost sales.
- Represented desired product features in shoots to enhance appearance and improve consumer purchasing numbers.
Stylist
Hair Classics Salon
09.2017 - 02.2023
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Recorded notes for future reference about customer preferences and services delivered.
- Monitored current trends to understand fashions and better serve customer needs.
- Organized sales area and work station to showcase products and boost sales.
- Worked with men, women and children to complete services as requested on daily basis.
- Recorded client payments and payment information daily with 100% accuracy rate.
- Educated customers on products to maximize benefits.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Determined appropriate hair treatments based on conditions and textures.
Education
Associate of Applied Science - Cosmetology Education
Central Piedmont Community College
Charlotte, NC05.2016
High School Diploma -
Cuthbertson High School
Waxhaw, NC06.2011
Skills
- Attention to Detail
- Relationship Building
- Active Listening
- Trend Monitoring
- Excellent Communication
- Product Merchandising
- Brand Promotion
- Customer Consultation
- Product Knowledge
- Customer Service
- Customer Buying Habits
- Trend Tracking
Accomplishments
- Vidal Sassoon Cutting Certified
- ISI Elite Training Gym Member and Volunteer
Timeline
Stylist /Business Owner/Operator
Studio 217 Salon, LLC
02.2023 - Current
Stylist
Hair Classics Salon
09.2017 - 02.2023
Associate of Applied Science - Cosmetology Education
Central Piedmont Community College
High School Diploma -
Cuthbertson High School
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