Multi-skilled team member searching for a sales or customer service based position with potential of future growth.
Hi, I’m
Kellie McConnell
Aubrey,TX
Summary
Overview
4
years of professional experience
1
Certification
Work History
Rock Box FitnessFrisco, TX
Assistant General Manager
03.2023 - 07.2023
Job overview
- Mentored and motivated team members to achieve challenging business goals.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Managed over 80 customer calls per day
JDM School Of DanceMcKinney, TX
Assistant Manager
01.2023 - 06.2023
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted sales team with completing customer transactions and managing issues.
- Maintained professional and impeccable environment for employees and customers.
Professional Black Belt AcademyProsper, TX
Director of After School Programs
08.2021 - 11.2022
Job overview
- Established positive, stimulating learning environment for students and exciting education-focused setting for teachers.
- Developed and coordinated after-school programs and activities.
- Coordinated staff and student activities to promote safe and productive learning environment.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
- Skilled at working independently and collaboratively in team environment.
Title Boxing Club
Assistant General Manager
08.2019 - 01.2021
Job overview
- Greeted and check in all existing as well as prospective members as they entered the club.
- Handled cash accurately and prepared deposits
- Managed team schedule with eye for coverage needs and individual strengths
- Managed purchasing, sales, marketing and customer account operations efficiently
- Developed and implemented policies and procedures to improve customer service and satisfaction
Education
Collin County Community CollegeFrisco, TX
Some College (No Degree) from Business Administration
University Overview
Plano West Senior High SchoolPlano, TX
High School Diploma
05.2004
University Overview
Skills
- Membership Sales (6 years)
- Team Work (10 years)
- Networking Events
- Reliability (10 years)
- Coachable (10 years)
- Sales (10 years)
- Customer focus & orientation — Highly Proficient
- Overcoming Objections
- Goals and Performance
- Effective Selling Strategies
- Team Management
- Lead Identification and Generation
- Sales Team Supervision
- Customer Service and Assistance
Additional Information
Additional Information
- Willing to relocate to:, Authorized to work in the US for any employer
Certification
- First Aid/CPR Certified
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
Assistant General Manager
Rock Box Fitness
03.2023 - 07.2023
Assistant Manager
JDM School Of Dance
01.2023 - 06.2023
Director of After School Programs
Professional Black Belt Academy
08.2021 - 11.2022
Assistant General Manager
Title Boxing Club
08.2019 - 01.2021
Collin County Community College
Some College (No Degree) from Business Administration
Plano West Senior High School
High School Diploma