Kellie Scoby
421 Bayou Dularge Rd.,LA
Summary
Dynamic and dedicated professional with experience at Rouses Supermarket, excelling in customer service and meat cutting. Proven ability to enhance customer satisfaction while maintaining food safety and cleanliness. Strong multitasking skills and effective communication fostered a collaborative environment, significantly reducing food waste and ensuring high-quality service.
Overview
6
6
years of professional experience
Work History
Deli Worker
Rouses Supermarket
10.2022 - Current
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Collaborated with fellow team members to ensure seamless operation during peak hours.
- Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
DSW Worker
Rescare Homecare
11.2020 - 08.2022
- Developed Individual Education Plans for clients with special needs.
- Assisted clients per with bathing, dressing, grooming and eating.
- Encouraged positive coping mechanisms amongst clients during challenging times by offering emotional support and guidance on problem-solving strategies.
- Maintained records of client condition, progress and care using [Software].
- Provided education and resources for family members to better understand and support their loved ones'' needs as they navigate various challenges.
- Implemented behavioral management strategies for clients experiencing difficulty with emotional regulation or interpersonal interactions.
- Assisted with medication administration under the supervision of registered nurses or physicians to maintain optimal client health outcomes.
Server
Copeland's
01.2019 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of General Studies -
Fletcher Technical Community College
Schriever05-2014
Terrebonne High School
Houma05-2013
Skills
- Meat cutting
- Inventory rotation
- Customer service
- Cleaning and sanitizing
- Food safety
- Food preparations
Timeline
Deli Worker
Rouses Supermarket
10.2022 - Current
DSW Worker
Rescare Homecare
11.2020 - 08.2022
Server
Copeland's
01.2019 - 09.2020
Associate of General Studies -
Fletcher Technical Community College
Terrebonne High School
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