Kellie Tatasciore
Summerville,SC
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
5
5
years of professional experience
Work History
Steve Madden
North Charleston, SC
06.2022 - 10.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Assessed operational efficiency of the store's departments.
- Prepared monthly reports on sales figures, expenses, profits.
- Created weekly work schedules for store personnel.
- Implemented efficient systems for tracking stock movement.
- Maintained accurate records of employee performance reviews.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Store Manager
Francescas
Blackwood
08.2021 - 06.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Front Desk Supervisor
Lakeview Dental Care
Gibbsboro, NJ
10.2020 - 07.2021
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Check out patients, present treatment plans, discuss financial responsibilities, and collect payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Provide effective and smart scheduling for patient appointments.
- Provide exceptional customer service to all patients in the office and over the phone and ensure an excellent patient experience.
Store Manager
Steve Madden
Blackwood, NJ
05.2017 - 10.2020
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Assessed operational efficiency of the store's departments.
- Prepared monthly reports on sales figures, expenses, profits.
- Created weekly work schedules for store personnel.
- Implemented efficient systems for tracking stock movement.
- Maintained accurate records of employee performance reviews.
- Recruited, trained and supervised new employees.
- Established customer service standards and monitored staff compliance.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education
High School Diploma -
Triton Highschool
Runnemede06.2012
Skills
- Visual Merchandiser
- Adaptability
- Team building
- Operations
- Inventory Management
- Strategic planning
- Loss prevention
- Team Leadership
- POS Systems
- Supply Ordering
- Customer Service Management
- Employee Training
- Operations Management
- Retail Inventory Management
- Store Merchandising
- Talent Recruitment
Timeline
Steve Madden
06.2022 - 10.2022
Store Manager
Francescas
08.2021 - 06.2022
Front Desk Supervisor
Lakeview Dental Care
10.2020 - 07.2021
Store Manager
Steve Madden
05.2017 - 10.2020
High School Diploma -
Triton Highschool
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