Kellie Vinson
Conyers,GA
Summary
Pursuing RBT training while seeking opportunities to enhance skills within a supportive community. Experienced in applying positive and negative reinforcement strategies to effectively modify behaviors. Proficient in executing behavior treatment plans and intervention techniques. Strong communicator with exceptional organizational skills, fostering productive relationships.
Overview
30
30
years of professional experience
Work History
HCOS Supervisor
Senior Care Business Advisors
Conyers, GA
03.2024 - 02.2025
- Recognized by management for delivering exceptional customer service.
- Demonstrated strong problem-solving skills to resolve issues efficiently.
- Collaborated with team members to achieve goals and address product-related issues.
- Prioritized tasks effectively to meet service objectives.
- Trained new employees on company policies and procedures to ensure compliance.
- Directed a team of 15 employees, overseeing daily operations and productivity.
- Developed strategies to improve team performance and enhance customer satisfaction.
- Streamlined workflow processes, reducing project completion times.
General Manager
Celtic Tavern
Conyers, Georgia
03.2022 - 08.2023
- Oversaw company operations to ensure exceptional guest experiences.
- Managed inventory for food and alcohol, optimizing stock levels for efficiency.
- Scheduled staff shifts and managed payroll processes to maintain operational flow.
- Coordinated food ordering to ensure consistent quality supply.
- Resolved customer complaints swiftly while upholding service quality standards.
- Maintained vendor relationships to secure competitive pricing on supplies.
- Conducted regular meetings with senior management to review objective progress.
- Ensured compliance with local health department regulations regarding food safety.
Business Director
S. Ellis
Conyers, Georgia
08.2015 - 03.2019
- Created insurance claims for Medicaid members while also keeping files of regulation
- Along with this focusing on hiring and payroll to be able to assist in as many ways as possible
Assistant Manager
Three Dollar Cafe
McDonough, Georgia
10.2003 - 12.2009
- Conducting inventory for both the front of house and back of house staff
- Hiring and maintaining excellent customer service skills to ensure proper experiences
- Also, considering all food safety and proper time management
Assistant Manager
Pizza Hut
Conyers, Georgia
10.1994 - 09.2001
- Focusing on inventory and payroll were priorities in day-to-day activities
- While maintaining restaurant standards hiring and ordering were also crucial parts of the workload
Education
Registered Behavior Tech - RBT
Behavior University
Online04-2025
Certificate - Phlebotomy
Omega One Medical Institute
Conyers, GA11-2019
Associate of Science - Psychology
University of Phoenix
Tempe, AZ03-2009
Skills
- Behavioral analysis and assessment
- Patient care and support
- Crisis intervention and management
- Data collection and analysis
- Team collaboration and building
- Customer service excellence
- Regulatory compliance expertise
- Problem solving and critical thinking
- Time management and organization
- Continuous improvement initiatives
- Effective communication skills
- Behavior reduction strategies
- Collaboration with professionals in mental health
- Detail-oriented multitasking abilities
- Care coordination and planning
- Eating disorder intervention strategies
- Peer interaction facilitation
- Registered behavior technician (RBT) certification
- Patient rights advocacy
- Relationship and rapport building skills
Timeline
HCOS Supervisor
Senior Care Business Advisors
03.2024 - 02.2025
General Manager
Celtic Tavern
03.2022 - 08.2023
Business Director
S. Ellis
08.2015 - 03.2019
Assistant Manager
Three Dollar Cafe
10.2003 - 12.2009
Assistant Manager
Pizza Hut
10.1994 - 09.2001
Registered Behavior Tech - RBT
Behavior University
Certificate - Phlebotomy
Omega One Medical Institute
Associate of Science - Psychology
University of Phoenix
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