Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kellie Waller

Evansville,IN

Summary

Experienced Monitor Tech Team Leader dedicated to creating positive workplace culture and high-performing teams. Demonstrated 19 years of healthcare and cardiac expertise, including excellent data interpretation skills and professional demeanor. Compassionate and committed to helping improve wellness through hands-on support and education.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Team Leader - Cardiac Monitor Technician

Deaconess Midtown Hospital
05.2022 - Current
  • Train and supervise new cardiac monitor technicians on best practices and safety measures.
  • Team with cardiologists and electrophysiologists in expediting diagnosis operations, providing detailed data in alignment with physician orders.
  • Monitor team performance and provide constructive feedback to increase productivity and maintain quality standards.
  • Supervise team members to confirm compliance with set procedures and quality requirements.
  • Work with team to identify areas of improvement and devise solutions based on findings.
  • Build strong relationships with staff through positive attitude.
  • Establish open and professional relationships with staff to achieve quick resolutions for various issues.
  • Conduct training and mentor staff to promote productivity and accuracy.
  • Mentor and guide employees to foster proper completion of assigned duties.
  • Promote high standards through personal example to help each staff member understand expected behaviors and standards.
  • Contribute to interview process and make new hire recommendations.
  • Improve team efficiency and productivity by restructuring workflow and managing assignments.
  • Evaluate staff performance and productivity, provide feedback and implement corrective actions.
  • Hold weekly team meetings to inform staff of updates.
  • Monitor time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Manage leave requests, absences and arrange coverage to facilitate smooth flow of operations.
  • Assist in recruitment of new staff members, to hire highest qualified applicant to build team of top performers.
  • Maintain knowledge of all applicable hospital policies and procedures. Communicate, promote, and apply policies and procedures with all employees.
  • Evaluate staff performance and provide coaching to address inefficiencies.
  • Assist in the development of annual staff and operating budgets.
  • Maintain safe and healthy work environment with employee training programs and enforcement of safety procedures.
  • Educate staff on organizational mission and goals to help employees achieve success.
  • Assist with onboarding of new employees.

Cardiac Monitor Technician

Deaconess Midtown Hospital
07.2005 - 05.2022
  • Monitored patients' heart rhythms and functions through cardiac monitoring strips.
  • Interpreted tests and identified arrhythmias and heart abnormalities.
  • Collaborated with healthcare team to maintain quality patient care.
  • Trained and supervised new cardiac monitor technicians on best practices and safety measures.
  • Identified and documented data trends of Pacemakers and AICDs, analyzing results and reporting issues.
  • Cleaned and sterilized equipment after each appointment, changed batteries and checked for malfunctions.
  • Adjusted pacemakers, AICD and loop monitors with commitment to efficiency, data quality and overall comfort of patients.
  • Maintained and adjusted cardiology equipment.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to staff.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Patient Care Associate

Deaconess Midtown Hospital
07.2005 - 05.2022
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Answered call lights and supported patient needs.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Non-Invasive Cardiology Technician

Deaconess Midtown Hospital
07.2005 - 09.2012
  • Tracked findings of procedures such as EKGs using manual and automated recording devices.
  • Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
  • Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
  • Conducted EKG's, treadmill stress tests and lexi scans by using electronic test equipment and recording devices.
  • Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
  • Maintained and adjusted cardiology and pulmonary equipment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Education

High School Diploma -

Francis Joseph Reitz High School
Evansville, IN

No Degree -

Ivy Tech Community College of Indiana
Evansville, IN

Skills

  • Strategy Management
  • Operational Standards
  • Cardiac Terminology
  • Compliance Issues
  • Clerical Support
  • Nursing Assistance
  • Rhythm Documentation
  • Cardiovascular Testing
  • Blood Pressure Measurement
  • Office Supplies and Inventory

Certification

  • The Council for Sigma Certification Earned the Six Sigma White Belt Certification in 2022

Timeline

Team Leader - Cardiac Monitor Technician

Deaconess Midtown Hospital
05.2022 - Current

Cardiac Monitor Technician

Deaconess Midtown Hospital
07.2005 - 05.2022

Patient Care Associate

Deaconess Midtown Hospital
07.2005 - 05.2022

Non-Invasive Cardiology Technician

Deaconess Midtown Hospital
07.2005 - 09.2012

High School Diploma -

Francis Joseph Reitz High School

No Degree -

Ivy Tech Community College of Indiana
Kellie Waller