Kellin Jeffries
St Louis,MO
Summary
Outgoing and friendly hard worker delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry, interpersonal communication, and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
English Language Arts Teaching Fellow
Lift For Life Academy
04.2024 - Current
- Improved student comprehension by implementing creative teaching strategies and real-world examples in lessons.
- Utilized formative assessment tools to identify areas for improvement and adjusted instruction accordingly, optimizing student progress.
- Utilized data-driven instruction to modify lesson plans based on student performance trends, leading to improved outcomes across all subject areas.
- Cultivated gifted program throughout the
- Designed engaging gifted learners program for the English languages department that incorporated diverse learning styles, accommodating the unique needs of each student.
Visitor Services Associate
Pulitzer Arts Foundation
05.2022 - 04.2024
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Organized and archived institution press and ephemera.
- Managed up to and over 100 visitors a day.
- Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Contributed to positive event outcomes by promptly addressing issues or concerns from attendees or staff members.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
Storyteller
Counterpublic
04.2023 - 07.2023
- Enhanced audience engagement by incorporating interactive elements and personal anecdotes into storytelling performances.
- Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
- Built personal relationships with guests to promote positive experiences.
- Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
Studio Administrator
Damon Davis
06.2023 - 10.2023
- Planned and coordinated travel and shipments for members of the studio.
- Coordinated with artists, producers and labels to schedule studio sessions.
- Streamlined usage by creating organizational systems for newly digitized records and documents.
- Reviewed and edited transcribed reports and corrected material for spelling, grammar and clarity.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
- Built a website that illustrated page design concepts by blending arrangement, style and aesthetic elements to meet predetermined preferences.
Intern
The Luminary
04.2023 - 07.2023
- Sorted and organized files, spreadsheets and reports.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Researched and recorded origins, provenance and historical significance of archival materials.
- Streamlined usage by creating organizational systems for newly digitized records and documents.
- Developed classification systems to facilitate public access to archived materials.
Receptionist
St. Louis University Housing and Resident Life
08.2019 - 05.2021
- Supported staff with clerical assistance for diverse daily routines and special actions.
- Checked in and out designated equipment, keys and supplies.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Recorded significant occurrences in daily log with professionalism and critical details.
- Monitored building for hazardous conditions or situations and notified correct personnel.
Athletics Educational Aid
Saint Louis University Athletics
08.2020 - 02.2021
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Taught students remotely using an online video chat platform and other delivery channels
- Monitored student progress through regular assessments, adjusting instruction as needed to address weaknesses and build on strengths.
Education
Bachelor of Arts - English and Art History
Saint Louis University
St Louis, MO05.2023
High School Diploma -
Washington Latin PCS
Washington, DC06.2019
Skills
- Proofreading
- Data Research and Analysis
- Proficient in MS Office
- Client and Visitor Communication
- Website Structure and Maintenance
- Customer Service
- Travel Planning
- Administrative Support
- Appointment Scheduling
- Grant Writing
- Interpersonal Communication
- Relationship Building
- Registration management
- Teamwork and Collaboration
- Problem-solving abilities
Timeline
English Language Arts Teaching Fellow
Lift For Life Academy
04.2024 - Current
Studio Administrator
Damon Davis
06.2023 - 10.2023
Storyteller
Counterpublic
04.2023 - 07.2023
Intern
The Luminary
04.2023 - 07.2023
Visitor Services Associate
Pulitzer Arts Foundation
05.2022 - 04.2024
Athletics Educational Aid
Saint Louis University Athletics
08.2020 - 02.2021
Receptionist
St. Louis University Housing and Resident Life
08.2019 - 05.2021
Bachelor of Arts - English and Art History
Saint Louis University
High School Diploma -
Washington Latin PCS
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