Kellsey Reeves
Plainfield,IN
Overview
8
8
years of professional experience
Work History
Solution Consultant
UKG
Indianapolis, Indiana
01.2023 - Current
- Review customers statement of work and recommend best practices within that scope
- Partner with customers daily to learn and understand their needs for their new HR system
- Build and configure HR systems to the customer’s needs within best efficient practice
- Assist with escalations when the timeline for project completion gets delayed
- Attend monthly training to be up to date with the latest software updates
- Collaborate in weekly team meetings to assist with problem solving issues
Event Housing Manager
SiteSearch LLC
Westfield, Indiana
11.2017 - 01.2023
- Meet with clients on a regular basis to ensure all housing needs for events are met
- Negotiate contracts with hotels to get the best prices for the clients
- Work closely with the coordinators to assign and complete projects in a timely manner
- Tour partnered properties to ensure they meet or exceeds the client’s standards
- Communicate with hotels on a daily basis to ensure a smooth partnership
- Create and send invoices to properties at the completion of the event
- Assist with the interview and hiring process of coordinators
Credential Representative
Indianapolis Motor Speedway
Indianapolis, Indiana
02.2017 - 09.2019
- Managed and ensured legal documents were submitted properly
- Managed IMS golf cart issuance for the Indy 500, Brickyard 400, and Brickyard Vintage Invitational
- Assisted legal in verifying Certificate of Insurance for clients
- Handled issues that may arise and provide quick solutions
- Worked closely within organization to ensure project completion and quick solutions
- Processed Bronze Badge orders; enter credential information into SCORE Credential System.
Supervisor
Crew Carwash
Plainfield, Indiana
07.2015 - 01.2017
- Managed weekly and monthly checklists
- Improved the image of store by doing up keeping and maintenance
- Handled phone interviews and scheduling of in person interviews
- Assisted with budgeting needs by placing orders
- Ensured labor was within company standards
- Solved on the spot issues with customers and equipment
- Fixed equipment efficiently to keep the flow up business going
Client Service Coordinator
- Assist managers with completing projects in a timely manner
- Work with the other coordinators to ensure all work is evenly distributed
- Return all phone calls and emails with exceptional customer service
- Work with contracted teams on their needs to find the perfect accommodations for all parents
Education
Bachelor of Science - Tourism, Conventions, and Event Management
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2017
Business Foundations Certificate -
IU Kelley School of Business
Indianapolis, IN05.2017
Skills
- Management
- Time Management
- Customer Service
- Multitasker
- Problem Solver
- Self-Starter
- Communication
- Training
- Leadership
Timeline
Solution Consultant
UKG
01.2023 - Current
Event Housing Manager
SiteSearch LLC
11.2017 - 01.2023
Credential Representative
Indianapolis Motor Speedway
02.2017 - 09.2019
Supervisor
Crew Carwash
07.2015 - 01.2017
Client Service Coordinator
Bachelor of Science - Tourism, Conventions, and Event Management
Indiana University - Purdue University Indianapolis
Business Foundations Certificate -
IU Kelley School of Business