Kelly A Dohse
Fredonia
Summary
Knowledgeable and dedicated customer service professional with experience in the fair industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with vendors. Motivated to maintain current vendor relationships and build positive relationships with new vendors to contribute to the success of the Wisconsin State Fair.
Overview
14
14
years of professional experience
1
1
Certification
Work History
VENDOR SERVICES SPECIALIST
WISCONSIN STATE FAIR
06.2024 - Current
- Provide excellent customer service to both vendors and fair goers.
- Resolve customer inquiries and complaints quickly.
- Oversee the evaluation process of vendors to ensure accurate collection and review of information provided.
- Draft a list of vendors who required follow-up communication based on several factors assessed in the evaluation process.
- Maintain and update several department databases.
VENDOR SERVICES ASSISTANT
WISCONSIN STATE FAIR
01.2018 - 06.2024
- Engage vendors in a friendly, energetic and professional manner
- Accurately enter data and other information regarding vendors
- Work collaboratively with staff across all departments of Wisconsin State Fair Park
- Prepare documents and materials for VSRs for vendor evaluation process
- Operate forklift for relocation and delivery of items
- Provide support and excellent customer service to vendors and fair goers
SOFTBALL COACH
SHEBOYGAN AREA SCHOOL DISTRICT
01.2011 - 06.2024
- Plan practices and coordinate schedules
- Encourage players to meet and exceed their potential by building skills and confidence
- Draft a philosophy that identifies the program beliefs and culture
- Manage and delegate responsibilities to assistant coaches and team managers
- Problem solve and execute in-game strategies to maximize success
EDUCATIONAL ASSISTANT-PARAPROFESSIONAL
SHEBOYGAN AREA SCHOOL DISTRICT
01.2011 - 06.2024
- Supervise self-contained classroom
- Assist students with school work
- Coordinate schedules for supervision and support purposes
- Support students in regular education classes
- Properly document student behaviors and communication between students, staff and administration
- Collect data related to student needs and submit to state aid programs
- Manage student behaviors and use de-escalation strategies when necessary
Education
Broadfield Social Studies and History
CARTHAGE COLLEGE
Kenosha, WI01.2010
Broadfield Social Studies, History and Secondary Education
ST. NORBERT COLLEGE
De Pere, WI01.2004
Skills
- Creative problem solver
- Safety conscious
- Proficient in Microsoft Office
- Ability to prioritize tasks for efficiency
- Excellent communication skills
- Performance tracking
Certification
- WSF Forklift Operator Certification, 01/01/22
- Crisis Prevention Institute - Non-Violent Crisis Intervention Certification, 03/23
Honors/Awards/Distinctions
- FRCC Softball Coach of the Year, 05/23
- SHS Excellence in Coaching Award, 06/23
Timeline
VENDOR SERVICES SPECIALIST
WISCONSIN STATE FAIR
06.2024 - Current
VENDOR SERVICES ASSISTANT
WISCONSIN STATE FAIR
01.2018 - 06.2024
SOFTBALL COACH
SHEBOYGAN AREA SCHOOL DISTRICT
01.2011 - 06.2024
EDUCATIONAL ASSISTANT-PARAPROFESSIONAL
SHEBOYGAN AREA SCHOOL DISTRICT
01.2011 - 06.2024
Broadfield Social Studies, History and Secondary Education
ST. NORBERT COLLEGE
- WSF Forklift Operator Certification, 01/01/22
- Crisis Prevention Institute - Non-Violent Crisis Intervention Certification, 03/23
Broadfield Social Studies and History
CARTHAGE COLLEGE
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