Dedicated florist with a strong focus on customer service and creative floral arrangements. Experienced in managing inventory and executing event coordination, aiming to deliver exceptional results that exceed client expectations.
Overview
18
18
years of professional experience
Work History
Florist
Daisey + Wild
Huntington Beach, CA
08.2021 - Current
Designed and arranged floral displays for various events, enhancing visual appeal and customer satisfaction.
Executed daily inventory management, ensuring accurate stock levels and timely replenishment of supplies.
Collaborated with clients to create personalized floral designs, translating their vision into tangible products.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
Organize invoices and log books
Regional Manager
Soccerloco
San Diego, CA
08.2009 - 12.2020
Led regional sales initiatives, driving revenue growth across multiple locations.
Managed inventory processes to optimize stock levels and reduce waste.
Facilitated communication between departments to streamline operations and improve efficiency.
Established and maintained operational standards for 4 locations.
Mentored and trained staff, improving team performance and customer service standards.
Designed and built out events at outside locations
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Assisted in organizing and overseeing assignments to drive operational excellence.
Waitress Manager
Shorts Burger and Shine
Iowa City, IA
04.2008 - 06.2009
Managed daily operations to ensure efficient service delivery and customer satisfaction.
Trained and mentored staff on best practices in food safety and customer engagement.
Implemented process improvements that enhanced workflow efficiency and reduced service times.
Developed training materials for onboarding new employees to strengthen team performance.
Streamlined communication between front-of-house and kitchen staff to enhance operational coordination.
Cultivated warm relationships with regular customers.
Managed staff schedules and maintained adequate coverage for all shifts.