Kelly Aguilar
Laredo,TX
Summary
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
12
12
years of professional experience
Work History
Sales Floor Supervisor
Burlington
Laredo, TX
09.2014 - Current
- Resolved escalated customer inquiries and complaints, ensuring customer satisfaction and retention.
- Processed customer transactions accurately and efficiently at a busy retail location.
- Delegated tasks to staff, establishing priorities and goals for efficient workflow.
- Stocked merchandise on shelves and organized displays for optimal presentation.
- Counted and balanced cash drawer at shift start and end, maintaining accurate financial records.
Education
John B Alexander High School
Laredo, TXSkills
- Cash handling
- Visual merchandising
- Delegation
- Team leadership
- Leadership development
- Time management
- Problem solving
- Multi-tasking
- Adaptability
- Handling complaints
Timeline
Sales Floor Supervisor
Burlington
09.2014 - Current
John B Alexander High School