Kelly Albert
Dillsburg,Pennsylvania
Summary
Proven track record of enhancing student safety and improving office efficiency, notably with Kauffman Bus Service and Michael P Smith, Financial Planner. Skilled in behavior management and digital document management, demonstrating dependability and effective communication. Achieved significant improvements in operational workflows and passenger safety, adhering to strict schedules and confidentiality standards. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
Work History
School Bus Driver
Kauffman Bus Service
08.2022 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Office Professional
Michael P Smith, Financial Planner
01.2019 - 05.2022
- Handled sensitive information with discretion while maintaining strict confidentiality standards when working with personnel files or other private documents.
- Managed inventory of office supplies and equipment, proactively addressing shortages or maintenance needs to minimize downtime.
- Managed scheduling for multiple conference rooms, ensuring timely meetings and optimal use of space.
- Improved customer satisfaction by resolving client inquiries quickly and accurately while maintaining a professional demeanor.
- Collaborated closely with other team members to ensure efficient workflow across various functions within the office setting.
- Enhanced office efficiency by streamlining filing systems and implementing digital document management solutions.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared and edited documents to produce precise, accurate and professional communication.
Insurance Verification Specialist
American Home Medical Equipment Company
02.2013 - 01.2019
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Enhanced claim processing efficiency by verifying insurance coverage and obtaining pre-authorizations for procedures.
- Demonstrated a high level of professionalism and attention to detail in all aspects of insurance verification specialist role, consistently exceeding performance expectations.
School Bus Driver
Kauffman Bus Service
08.2005 - 06.2013
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
Education
High School Diploma -
National Education Center
Home School, Correspondence01.1990
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe Driving Practices
- Behavior Management
Timeline
School Bus Driver
Kauffman Bus Service
08.2022 - Current
Office Professional
Michael P Smith, Financial Planner
01.2019 - 05.2022
Insurance Verification Specialist
American Home Medical Equipment Company
02.2013 - 01.2019
School Bus Driver
Kauffman Bus Service
08.2005 - 06.2013
High School Diploma -
National Education Center
Similar Profiles
Jesse LantzJesse Lantz
Mechanic/shop Leader at Kauffman Bus ServiceMechanic/shop Leader at Kauffman Bus Service
Patty GarberPatty Garber
School Van Driver at Kauffman Bus ServicesSchool Van Driver at Kauffman Bus Services
Catherine ClaudeCatherine Claude
School Van Driver at VOIGT'S BUS SERVICESchool Van Driver at VOIGT'S BUS SERVICE
Tanner MartinTanner Martin
Engineer in Training at Control Systems 21Engineer in Training at Control Systems 21
Casey FullertonCasey Fullerton
Server at Carley's Ristorante & Piano BarServer at Carley's Ristorante & Piano Bar