KELLY BAILS
Canonsburg,Pa
Summary
Dynamic Technical Sales Consultant with a proven track record at Milton Industries, excelling in partnership development and account management. Expert in sales forecasting and delivering tailored technical solutions, driving significant account growth. Adept at fostering client relationships and providing impactful product training, ensuring customer satisfaction and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Technical Sales Consultant
MILTON INDUSTRIES
Pittsburgh, Pennsylvania
12.2020 - Current
- Implemented solutions for engine repair, boosting productivity and operational efficiency.
- Provided unlimited technical support and in-person training to enhance customer satisfaction.
- Managed key national accounts, driving growth while nurturing strong relationships.
- Conducted training sessions for sales teams and distributors, improving product knowledge.
- Collaborated with engineering and marketing teams on strategies for product and brand development.
- Identified forecasts and executed target sales goals to achieve business objectives.
- Developed strategic accounts, emphasizing long-term partnerships and value delivery.
- Analyzed client requirements to design customized technical solutions.
Bulk Compound Pharm Technician
Wedgewood Pharmacy
Swedesboro, New Jersey
09.2010 - 2014
- Prepared customized medications according to prescriptions and patient requirements.
- Operated compounding equipment while adhering to safety and quality standards.
- Maintained inventory of raw materials and pharmaceutical supplies to ensure availability.
- Collaborated with pharmacists for accurate formulation of compounded medications.
- Trained junior technicians on compounding procedures and safety protocols.
- Documented compounding processes in alignment with regulatory standards.
- Calculated, weighed, measured, and mixed pharmaceutical ingredients per established formulas.
- Dispensed finished compounded medications into appropriate containers as prescribed.
Assistant District Pharmacy Supervisor
Eckerd Pharmacy
Philadelphia, Pennsylvania
01.2006 - 2010
- Managed pharmacy operations across 44 locations in the Philadelphia and Southern New Jersey area, ensuring regulatory compliance.
- Trained and mentored pharmacy technicians to improve workflow efficiency.
- Oversaw inventory management, maintaining accurate stock levels and timely ordering.
- Coordinated staff schedules for adequate coverage during peak hours.
- Conducted regular audits of pharmacy activities to ensure accuracy in order fulfillment and billing.
- Collaborated with healthcare professionals to enhance medication management practices.
- Served as liaison between district pharmacies and corporate headquarters for policy updates and staffing issues.
- Interacted with physicians regarding medication therapies and prescription refills.
National Certified Pharmacy Technician
Walgreen's Pharmacy
Canonsburg, Pennsylvania
2014 - 2020
- Processed prescription orders with precision, addressing customer needs efficiently.
- Managed inventory levels to ensure medication availability and proper storage conditions.
- Assisted in compounding medications and preparing prescriptions under pharmacist supervision.
- Educated patients on appropriate medication usage and potential side effects.
- Maintained a safe, organized pharmacy environment in compliance with safety standards.
- Trained new pharmacy technicians on operational procedures and best practices.
- Adhered to HIPAA guidelines during handling of confidential patient information.
- Verified patient information accuracy on all prescription orders.
- Processed prescription orders accurately and efficiently for customer needs.
Education
Allegheny County Community College - Advanced Biology and Organic Chemistry
Allegheny County Community College
Pittsburgh, PA01.2015
Moore College of Art and Design - Textiles
Moore College of Art And Design
Philadelphia, PA01.2008
CPhT Certification - Pharmacy
Walgreens, Eckerd, Wedgewood Pharmacy
Philadelphia, PA01-2006
High School Diploma -
Canon McMillan High School
Canonsburg, PA06-2002
Skills
- Partnership development and management
- Technical support
- Sales forecasting
- Account management
- Customer relationship management
- Product training
- Effective communication
- Team collaboration
- Strategic planning
- Territory management
- Sales process optimization
- Technical product sales
- Client relationships
- Sales quota achievement
- Remote sales management
- Account growth strategies
- Trade show representation
- B2B and B2C sales strategies
Professional References
- Sean Autry, CEO & Founder of Thunder Valley Ranch, 405-596-0136
- John Torok, Product Manager Specialty Tools Group for Milton Industries, 330-802-8878
- Jeffrey Del Rossa, President / Founder ProMAXX Tool, 412-606-3300
- Shannon Bruno DVM, Professional Services Veterinarian, 412-951-2438
Timeline
Technical Sales Consultant
MILTON INDUSTRIES
12.2020 - Current
Bulk Compound Pharm Technician
Wedgewood Pharmacy
09.2010 - 2014
Assistant District Pharmacy Supervisor
Eckerd Pharmacy
01.2006 - 2010
National Certified Pharmacy Technician
Walgreen's Pharmacy
2014 - 2020
Allegheny County Community College - Advanced Biology and Organic Chemistry
Allegheny County Community College
Moore College of Art and Design - Textiles
Moore College of Art And Design
CPhT Certification - Pharmacy
Walgreens, Eckerd, Wedgewood Pharmacy
High School Diploma -
Canon McMillan High School