Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders.
Hi, I’m
kelly barrett
Waukegan,IL
Summary
Overview
20
years of professional experience
Work History
Gojo's Cafe and pancake House, Waukegan, IL
Waitress Trainer
09.2019 - 05.2024
Job overview
- Conducted role play activities to illustrate appropriate behavior when dealing with difficult customers.
- Assisted in developing strategies for improving the overall quality of food service delivered by wait staff members.
- Reviewed servers' performance regularly by observing them interacting with customers during meal services.
Battered in the Jews, women and children foundatio, Gurnee, IL
Intake Representative
08.2009 - 02.2016
Job overview
- Actively participated in meetings related to new procedures or changes within the department.
- Ensured that all required forms are completed correctly by patients prior to admission.
- Coordinated transportation arrangements for clients when needed.
Better than abused women and children foundation, Gurnee, IL
Fundraiser and Donations Specialist
08.2009 - 02.2016
Job overview
- Organized fundraising events such as galas, auctions, and walks and runs.
- Analyzed data related to past fundraising activities in order to improve future efforts.
- Cultivated relationships with new prospects through networking events, cold-calling, and emails.
Baxter Healthcare Corporation, Deerfield, IL
Customer Service Representative
06.2004 - 06.2009
Job overview
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed positive relationships with customers through friendly interactions.
Education
James Adam Hall Dwight, Illinois
GED
11-1983
University Overview
Lewis University I Am Romeoville, IL
Associate of Applied Science
University Overview
Skills
- Energy and enthusiasm
- Constructive Feedback
- Food safety awareness
- Salesmanship
Timeline
Waitress Trainer
Gojo's Cafe and pancake House
09.2019 - 05.2024
Intake Representative
Battered in the Jews, women and children foundatio
08.2009 - 02.2016
Fundraiser and Donations Specialist
Better than abused women and children foundation
08.2009 - 02.2016
Customer Service Representative
Baxter Healthcare Corporation
06.2004 - 06.2009
James Adam Hall
GED
Lewis University I Am
Associate of Applied Science
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