Kelly Batchelor
MONTICELLO,GA
Summary
Experienced quality assurance technician adept at ensuring product and service excellence through detailed quality control procedures. Focused on working quickly, efficiently, and diligently to meet all needs.
Overview
29
29
years of professional experience
Work History
Quality Assurance Technician III
Alpla
McDonough, GA
05.2019 - Current
- Coordinate and monitor the 5S program for the plant. Including ordering supplies, reviewing results and providing feedback.
- Generate all Packaging Plans for the all-product families.
- Perform test methods based on customer specification. Including dimensional, functional, and reporting.
- Analyze test data in CAQ focusing on out of control and out of spec data.
- Ensure that equipment calibration is completed on weekly and annual intervals.
- Assist in s complying to the quality standards by performing Glass & Brittle plastic audits, Mock recalls, and Food Defense Audits.
- Front Line Leader in pulling and labeling samples for AQP for the plant. Preparing samples for the Product Managers and Customer Reps.
- Training of new Quality Inspector via their Training Plan.
Customer Service Representative
Norton Packaging Corporation
Monticello , GA
07.2017 - 05.2019
- Handle order processing in IndustriOS, Inc. software:enter key data points arrange shipping schedule, check for errors, and verify product specifications.
- Work closely with salespeople to understand and fulfill the customers needs.
- Maintain files of orders and correspondence; serve as a liaison between customers and plant and warehouse and sales personnel.
Quality Control Lead
Norton Packaging Corporation
Monticello, GA
01.2017 - 07.2017
- Supervised four quality technicians.
- Reviewed technicians' performance: all paperwork is filled out correctly, product tests are appropriate and efficient, and all factory policies (safety and general) are followed. Correct any errors and address Andy's performance failures.
- Trained new technicians on factory policies, procedures, and quality control system.
- Reviewed all correspondence between technicians and management regarding errors, updates, or general quality control issues.
- Oversaw all rework and sorting of non-conformances.
Quality Control Technician
Norton Packaging Corporation
MONTICELLO, GA
06.2015 - 01.2017
- Conducted dimensional checks, destructive tests, using calibrated gauges, and visual assessments for product defects, while following protocol.
- Conduct hourly line checks, document all findings, and make an end-of-shift report to send out to supervisors and leads.
- Keep constant line of communication open with all shift supervisors and leads.
- Created product labels to facilitate stocking in warehouse.
Owner and Operator
Kelly's Home Daycare
MONTICELLO, GA
09.1996 - 06.2015
- Maintained requirements for state certification: CPR/First Aid certification, immunization records, family histories, allergy information, and emergency information.
- Fostered effective and ongoing communication with parents through daily verbal reports and written notes.
General Warehouse Temporary Staff
Cardinal Health
McDonough, GA
12.2010 - 03.2011
- Processed distribution center merchandise by checking purchase orders and comparing them to packaging slips and verification data.
- Applied stock labels on all received merchandise to ensure visibility of proper stocking advisory information.
- Compiled with special handling and security protocol for sensitive products and merchandise.
- Operated a manual lift to move pallets of merchandise around warehouse.
Education
Associate of Science - Early Childhood Care And Education
Southern Crescent Technical College
Griffin, GA05-2011
Skills
- Attention to detail
- Effective communication
- Testing procedures
- Organization
- Process improvement
Timeline
Quality Assurance Technician III
Alpla
05.2019 - Current
Customer Service Representative
Norton Packaging Corporation
07.2017 - 05.2019
Quality Control Lead
Norton Packaging Corporation
01.2017 - 07.2017
Quality Control Technician
Norton Packaging Corporation
06.2015 - 01.2017
General Warehouse Temporary Staff
Cardinal Health
12.2010 - 03.2011
Owner and Operator
Kelly's Home Daycare
09.1996 - 06.2015
Associate of Science - Early Childhood Care And Education
Southern Crescent Technical College
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