Kelly Beck
Alvarado,TX
Summary
Detail-oriented administrative professional with extensive experience in efficiently managing the loan process from submission to closing. Proficient in reviewing, finalizing, and submitting loan packages. Demonstrates strong multitasking abilities and effective problem-solving skills.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Loan Assistant III
Simmons Bank
Fort Worth, Texas
08.2007 - 07.2026
- Conducted comprehensive reviews for regulatory compliance in lending documentation.
- Worked with loan officers optimizing application workflow processes.
- Supported preparation of commercial loan documentation and reports alongside loan officers.
- Led communication efforts between clients and internal teams for seamless loan processing.
- Administered complete management of loan files, focusing on regulatory compliance.
- Managed post-closing activities for funded loans, ensuring accurate tracking of collateral items and timely recording of liens.
- Communicated regularly with customers regarding their loans status or any changes that may affect them.
- Processed payments received from clients according to established procedures.
- Provided support during internal and external audits by collecting required documentation and responding promptly to inquiries from auditors.
- Managed loan files, ensuring all documents are complete and compliant with regulations.
- Assisted loan officers in preparing commercial loan documentation and reports.
- Coordinated communication between clients and internal departments for loan processing.
- Maintained accurate records of all commercial loan activities within the department.
- Assisted in the development of loan policies and procedures for the department.
- Coordinated with external vendors such as title companies or appraisers in order to complete necessary paperwork for closing a loan transaction.
- Provided superior client service through follow-up communication.
- Maintained client retention and loyalty through proactive communication on loan status and updates.
- Collaborated with lenders to ensure compliance with applicable laws and regulations governing commercial lending.
- Assisted in resolving customer complaints or disputes relating to their commercial loans.
- Reviewed loan documents to ensure accuracy and completeness.
- Monitored customer accounts on an ongoing basis in order to identify any delinquencies or irregularities that may need attention.
- Managed loan application pipeline to ensure timely processing of all loans.
- Examined and verified information in loan application and closing documents.
- Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
- Organized and filed loan records systematically for easy access.
- Coordinated appraisal orders and obtained necessary title work for loan processing.
- Provided quotes and loan status updates to clients in a timely manner.
- Identified and resolved issues that arose during the loan application process.
- Assisted in preparing loan application packages for submission to underwriting.
- Reviewed legal documentation associated with each commercial loan file prior to closing.
- Developed and maintained a filing system for easy retrieval of loan documentation.
- Provided responsive customer service support to clients regarding loan inquiries and application status, facilitating clear understanding of processes.
- Supported commercial loan team in clerical tasks and loan processing duties.
- Reviewed and corrected errors on interest, principal and closing costs.
- Prepared and delivered loan documents to title and escrow teams.
- Assembled and compiled documents for loan closings.
- Answered questions and advised customers regarding loans and transactions.
Senior Lending Assistant
Southwest Bank
Fort Worth, Texas
08.2007 - 02.2018
- Maintained up-to-date knowledge of lending policies and procedures in order to provide accurate information to customers.
- Ensured adherence to regulatory guidelines in all lending activities.
- Processed loan requests in accordance with established procedures and regulations.
- Coordinated communication between clients and underwriting teams effectively.
- Monitored loan progress from application to closing, keeping all parties informed.
- Managed loan application pipeline to ensure timely processing of all loans.
- Ordered, prepared and verified documents necessary for loan to close in compliance, on time and without last-minute surprises.
- Developed loan contracts and explained contract terms to clients.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Researched and resolved discrepancies on customer accounts in a timely manner.
- Assisted with the preparation and closing of loan documents.
- Conducted follow-up with clients to ensure satisfaction post-closing.
- Ensured accurate data entry of loan application information into system.
- Addressed inquiries from clients regarding loan status to provide timely updates. from clients and lenders regarding loan status.
- Provided assistance during audits conducted by regulatory agencies or external auditors.
Senior Lending Assistant/Loan Funder
Plains Capital Bank
Fort Worth, Texas
08.2006 - 08.2007
- Met with borrowers, took applications, distributed disclosures, ordered and reviewed title commitments and executed detailed follow-up through closing to verify completed requirements.
- Prepared loan documents for closing, including promissory notes, deeds of trust and other related documents.
- Assisted in preparing loan application packages for submission to underwriting.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Reviewed financial documents such as credit reports, income statements, bank statements and tax returns.
- Verified accuracy of data entered into automated systems while maintaining confidentiality of borrower information.
- Maintained up-to-date knowledge of lending policies and procedures in order to provide accurate information to customers.
- Coordinated activities between internal departments to facilitate timely processing of loans.
- Researched and resolved discrepancies on customer accounts in a timely manner.
- Monitored internal policies and procedures to ensure compliance with state and federal regulations.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
Education
High School Diploma -
Western Hills High
Fort Worth, TX05-1985
Skills
- Closing processes and funding coordination
- Loan packaging and administration tasks
- Compliance and documentation review
- Expertise in commercial and real estate lending
- File management with banking regulations
- Detail-oriented approach
- Critical thinking and problem resolution
- Proactive follow-up techniques
- Communication effectiveness
- Collaborative teamwork
-
Certification
- Notary public
Affiliations
- Assist with vacation Bible school at church
- Assist with nursery and toddler classes at church
- Participated and organized Texas bank day for Habitat for Humanity
- Participated and recruited for arthritis Jingle Bell run
- Worked with church to help clean up some houses in Port Arthur after Hurricane Harvey
Timeline
Loan Assistant III
Simmons Bank
08.2007 - 07.2026
Senior Lending Assistant
Southwest Bank
08.2007 - 02.2018
Senior Lending Assistant/Loan Funder
Plains Capital Bank
08.2006 - 08.2007
High School Diploma -
Western Hills High