Kelly Benefiel
Kokomo,IN
Summary
Dynamic professional with a proven track record at Chartwells Schools Dining Services, excelling in multitasking and organization. Adept at enhancing operational efficiency and member satisfaction through effective teamwork and time management. Skilled in inventory management and customer engagement, consistently delivering high-quality service and fostering community relationships.
Overview
2026
2026
years of professional experience
Work History
Cook
Chartwells Schools Dining Services
Kokomo, IN
06.2025 - Current
- Prepared and cooked daily meal offerings following established recipes and safety standards.
- Maintained cleanliness and organization of kitchen areas to ensure compliance with health regulations.
- Assisted in inventory management by tracking supplies and notifying supervisors of low stock levels.
- Collaborated with team members to deliver efficient service during peak meal times.
- Adapted quickly to changing menus and special dietary requests from students and staff.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Membership Director
YMCA of Kokomo
Kokomo, IN
11.2021 - 05.2025
- Developed and implemented membership retention strategies to enhance community engagement.
- Coordinated outreach programs to attract diverse demographics into YMCA membership.
- Managed member services team, ensuring high-quality customer experience and satisfaction.
- Analyzed membership data to identify trends and improve targeted marketing efforts.
- Oversaw budget management for membership operations, optimizing resource allocation effectively.
- Boosted member satisfaction through regular communication, feedback collection, and prompt issue resolution.
- Trained and mentored staff on best practices for member support and engagement.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Parts Specialist
Country Lawn and Garden
Galveston, IN
02.2017 - 11.2021
- Managed inventory levels for parts, ensuring availability and timely replenishment.
- Provided expert guidance to customers on product selection and compatibility.
- Enhanced parts order processing efficiency through streamlined workflows and technology use.
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Tracked parts use and charged items to customer accounts for billing.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Membership Services Representative
YMCA Of Kokomo
Kokomo, IN
2015 - 2017
- Enhanced member satisfaction by resolving inquiries and providing tailored support.
- Managed membership renewals and processed transactions efficiently to ensure retention.
- Developed knowledge base resources for staff training on membership services procedures.
- Streamlined onboarding processes for new members, improving engagement and retention rates.
- Assisted prospective and established members in person or by telephone.
Department Manager
Rural King
Kokomo, IN
2010 - 2015
- Collaborated with senior leadership to drive strategic planning and execution of key projects.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Established clear performance expectations for staff members which led to increased accountability.
Stay at Home Mom
Home
Galveston, IN
2005 - 2010
Shipping and Receiving Clerk
Menards
Kokomo, IN
07.1999 - 09.2005
- Oversaw daily shipping and receiving operations ensuring compliance with safety and quality standards.
- Coordinated logistics for inbound and outbound shipments, optimizing packing processes for efficiency.
- Implemented inventory management practices, improving accuracy of stock levels and reducing discrepancies.
- Utilized warehouse management systems to track inventory movements, ensuring real-time data accuracy.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks, dollies, and fork lift to load and unloaded goods from trucks and containers.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Facilitated smooth warehouse operations, maintaining clean and safe work environments.
Education
High School Diploma -
Kokomo High School
Kokomo, INSkills
- Multitasking and organization
- Time management
- Positive and professional
- Teamwork and collaboration
Timeline
Cook
Chartwells Schools Dining Services
06.2025 - Current
Membership Director
YMCA of Kokomo
11.2021 - 05.2025
Parts Specialist
Country Lawn and Garden
02.2017 - 11.2021
Shipping and Receiving Clerk
Menards
07.1999 - 09.2005
Membership Services Representative
YMCA Of Kokomo
2015 - 2017
Department Manager
Rural King
2010 - 2015
Stay at Home Mom
Home
2005 - 2010
High School Diploma -
Kokomo High School