Clinical operations professional supporting pathology services within Hackensack Meridian Health, with hands-on experience in regulated clinical workflows, documentation compliance, consent-related documentation, and quality assurance. Routinely coordinate high-volume, protocol-driven diagnostic cases across multidisciplinary clinical teams, ensuring data accuracy, HIPAA compliance, and adherence to institutional standards. Experienced in supporting documentation workflows that interface with research and external testing partners within a formal clinical setting.
Overview
10
10
years of professional experience
Work History
Pathology Report Specialist
Hackensack University Medical Center
Hackensack, New Jersey
03.2024 - Current
Prepare and coordinate pathology consultation documentation on behalf of pathologists, compiling internal reports, external pathology materials, physician notes, paraffin blocks, and tissue slides to support diagnostic decision-making within regulated workflows
Place, track, and manage send-out testing orders requested by pathologists and oncologists, including Next Generation Sequencing (NGS) through Anthology Diagnostics (JFK Medical Center), Key Genomics (John Theurer Cancer Center), and the Genomic Testing Cooperative; facilitate high volume requests by maintaining continuous communication with clinical suites to obtain approvals and consent forms, ensuring timely, compliant processing
Review and coordinate consent documentation in accordance with institutional policy and regulated clinical workflows, managing multi-level approvals with managers, supervisors, pathologists, nursing leadership, and attending physicians prior to accessioning and handoff to pathology assistants, ensuring documentation accuracy and regulatory compliance
Transcribe, review, and edit submitted consultation slide cases from internal departments and John Theurer Cancer Center, verifying patient identifiers, documentation completeness, and retrieval of additional materials for further testing
Coordinate specimen send-outs for advanced diagnostic studies, including molecular and immunohistochemistry testing, to external laboratories such as NeoGenomics, SiParadigm, Natera, Integrated Oncology and more, as well as in-house departmental transport
Verify data accuracy and documentation completeness across internal and external testing workflows, including quality assurance review of gross descriptions to ensure consistency with requisitions, procedural assessments, and biopsy documentation
Complete an average of 30-40 gross description reviews daily, including preparation of cases for external referral to Columbia University Medical Center and Weill Cornell Medical Center
Support Specialist, Lab Admin
Hackensack University Medical Center
Hackensack, New Jersey
11.2023 - 03.2024
Accessioned and registered incoming consultation slide cases from John Theurer Cancer Center and other HUMC departments for second-opinion review, verifying patient identifiers, documentation, and case integrity prior to Epic entry
Coordinated second-opinion material requests from outside institutions and patients, including retrieval of slides from histology, compilation of required documentation, and facilitation of release for pathologist review and approval
Prepared and organized Tumor Board reports and materials for weekly multidisciplinary conferences presented by pathologists
Managed high-volume faxing and report distribution to external facilities while maintaining HIPAA compliance
Responded to a high volume of incoming calls from clinicians, laboratories, and external institutions, providing accurate, timely information
Maintained organized archived medical records, pathology reports, and supporting documentation to ensure efficient retrieval and compliance
Provided direct clerical and administrative support to pathologists, assisting with case-related and departmental requests
Maintained confidentiality of sensitive patient information in compliance with regulations.
Specimen Processor
BioReference Laboratories
Elmwood Park, NJ
09.2020 - 11.2023
Processed an average of 40-50 specimens per hour with meticulous attention to detail, ensuring that all specimens matched test request forms and were processed correctly
Coordinated and led the women's health department, distributing work to other employees and providing hands-on training and mentoring to ensure team members had the necessary skills and knowledge to perform their tasks effectively
Maintained adherence to departmental policies and procedures, including quality control and safety, while consistently meeting hourly production goals
Maintained accurate documentation of specimen handling and storage procedures.
Recorded specimen data into laboratory information systems accurately and efficiently.
Optometric Technician
Costello Eye Care
Howell, NJ
02.2016 - 09.2017
Supported patient education, scheduling, and insurance verification while maintaining confidentiality
Performed ophthalmic diagnostic testing and documentation in compliance with clinical protocols
Authorization Specialist/Claim Hold Report Specialist at GENESISCARE USA OF FLORIDAAuthorization Specialist/Claim Hold Report Specialist at GENESISCARE USA OF FLORIDA