KELLY BLAKE
DOVER,DE
Summary
A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Life Insurance Broker
Self Employed
10.2023 - 12.2025
- Developed personalized insurance plans based on client needs and risk profiles.
- Analyzed market trends to identify potential opportunities for new policy offerings.
- Mentored junior brokers on best practices in client engagement and sales techniques.
- Enhanced customer retention through effective relationship management and follow-up strategies.
- Conducted comprehensive insurance reviews to ensure compliance with industry regulations.
- Collaborated with underwriters to assess risks and determine appropriate coverage levels.
- Streamlined application processes to improve turnaround times for policy approvals.
ESL TEACHER
Capital School District
08.2017 - 08.2023
- Built rapport with students and families from a wide range of cultural backgrounds.
- Re-delivered instruction plans to colleagues to enhance student performance.
- Conducted yearly parent seminars that inform parents about the ESOL program, and how they can help their children at home.
- Developed rigorous and relevant lesson plans that are appropriate to students’ learning abilities and reflected their needs and interest.
- Maintained effective behavioral management within the classroom by incorporating motivational activities and positive reinforcement strategies.
- Implemented varied strategies and differentiated instruction to accommodate diverse needs.
- Participated in the EL Lead team group to discuss helpful strategies and information needed to help EL engagement at each school.
- Organized, and implemented state testing for 80+ ML students.
- Utilized technology tools, such as interactive software and online resources, to enhance classroom engagement and accessibility for all learners.
K-3 ESOL TEACHER
DeKalb County Schools
01.2014 - 05.2016
- Developed personalized insurance plans based on client needs and risk profiles.
- Analyzed market trends to identify potential opportunities for new policy offerings.
- Mentored junior brokers on best practices in client engagement and sales techniques.
- Enhanced customer retention through effective relationship management and follow-up strategies.
- Conducted comprehensive insurance reviews to ensure compliance with industry regulations.
- Collaborated with underwriters to assess risks and determine appropriate coverage levels.
- Streamlined application processes to improve turnaround times for policy approvals.
Education
Bachelor of Science - Early Childhood Education
Georgia State University
Atlanta, GA12.2013
Associates of Science Degree - Early Childhood Education
Georgia Perimeter College
Covington, GA05.2010
High School Diploma -
Eastside High School
Covington, GA05.2006
Skills
- Team Leadership
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- CRM software expertise
Client Advising
Training Facilitation
Educational Technology
Data Analysis
Strategic Planning
Outcome Assessment
Customer Service
Behavioral Management
Differentiated Instruction
Relationship Building
Cross-Functional Collaboration
Analytical Thinking
Time Management
Digital Literacy
Adaptability
Empathy
Client Retention
Active Listening
Client Education
Customer Engagement
Sales Growth
Conflict Resolution
Creative Problem Solving
Team Leadership
Certification
- Early Childhood Education Teacher December 2013 to Present
- ESOL Certification December 2013 to Present
- Life Insurance License August 2023- current
Timeline
Life Insurance Broker
Self Employed
10.2023 - 12.2025
ESL TEACHER
Capital School District
08.2017 - 08.2023
K-3 ESOL TEACHER
DeKalb County Schools
01.2014 - 05.2016
Bachelor of Science - Early Childhood Education
Georgia State University
Associates of Science Degree - Early Childhood Education
Georgia Perimeter College
High School Diploma -
Eastside High School