Summary
Overview
Work History
Education
Skills
Affiliations
Single Mother
Languages
Timeline
Generic

Kelly Bolanos

Rockville,MD

Summary

Adept at fostering robust customer relationships and enhancing service quality, as demonstrated at United CDL School LLC. Excelled in financial management and customer consultations, showcasing a blend of attention to detail and customer service skills. Proven track record in improving operational efficiency and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Business Owner Assistant

United CDL School LLC
04.2024 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

House Cleaner

Self Employed Services
01.2022 - 04.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

Education

Bachelor of Computer Science - Software Engineering

Virginia Commonwealth University
Richmond, VA
05.2027

Skills

  • Customer Service
  • Customer Relations
  • Attention to Detail
  • Driven and Determined

Affiliations

  • Brother, Sergio Bolanos owner of United CDL and Bolanos Commercial Enterprise
  • Ricardo Lima Business partner of Sergio Bolanos and mostly runs United CDL

Single Mother

At a young age, I took on significant personal responsibilities after becoming a mother. Despite the lack of support from the child's father, I assumed full responsibility and began working with my mother, a self-employed housekeeper, to provide for my family. This experience, which lasted approximately two years, taught me resilience and instilled a strong work ethic. Concurrently, I navigated my high school education and graduated with an advanced diploma in 2023. My dedication and perseverance enabled me to be accepted into Virginia Commonwealth University, where I completed both semesters.I am a driven and motivated individual, committed to achieving goals and delivering results. My background has provided me with a unique perspective on managing responsibilities and excelling under pressure. I am eager to leverage my experience and determination to contribute effectively to any organization.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Elementary

Timeline

Business Owner Assistant

United CDL School LLC
04.2024 - Current

House Cleaner

Self Employed Services
01.2022 - 04.2024

Bachelor of Computer Science - Software Engineering

Virginia Commonwealth University
Kelly Bolanos