Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kelly Bolyard

Akron,OH

Summary

Dynamic professional with a proven track record at Truly Reaching You, excelling in program management and strategic planning. Adept at resource management and fostering collaboration, I effectively led training sessions and established partnerships, enhancing program impact. Committed to service quality and proactive problem-solving, I thrive in fast-paced environments.

Diligent with proven track record in managing and coordinating programs effectively. Successfully led multiple projects from inception to completion, ensuring alignment with organizational goals. Demonstrated expertise in team collaboration and problem-solving to drive results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Panchos Southwestern Grille
06.2014 - 03.2020

    • Assisted in maintaining cleanliness and organization of dining area and service stations.
    • Collaborated with kitchen staff to ensure timely delivery of food and beverages.
    • Learned menu items thoroughly to answer customer inquiries effectively.
    • Adapted quickly to changing priorities during busy service hours.
    • Supported team members by assisting with table setup and breakdown tasks.
    • Delivered exceptional customer service in high-volume dining environment.

Program Coordinator

Truly Reaching You
06.2014 - 06.2017
  • Coordinated program activities, ensuring alignment with goals and objectives.
  • Developed and maintained program schedules including transportation, enhancing time management.
  • Facilitated communication between stakeholders, improving collaboration and project transparency.
  • Managed resource allocation, optimizing usage to support multiple concurrent projects.
  • Led training sessions for new staff, fostering skill development and knowledge sharing.
  • Facilitated regular meetings with up to 15 team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.

Education

GED -

Green High School
North Canton, OH

Skills

  • Development of marketing materials
  • Resource management
  • Problem-solving
  • Proactive mindset
  • Program management
  • Strategic planning
  • Training coordination
  • Customer service

Certification

Certified Peer Recovery Support Specialist - 2017

Certified GED Tutor - 2013

Timeline

Restaurant Waiter

Panchos Southwestern Grille
06.2014 - 03.2020

Program Coordinator

Truly Reaching You
06.2014 - 06.2017

GED -

Green High School

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